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[Other Bug Report] Can't find any matches!!!

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Post time 2022-11-20 09:37 AM | Show all posts |Read mode

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Hi. I can't find any matches in Classic or Ranked mode. I cleared the cache and restarted the game but that did not help. I also reinstalled the game but the problem persists. I tried using customer service but I can't because the "rate now" button does not go away. I made that post earlier but nobody is responding. I need help.
Post time 2022-11-20 05:41 PM | Show all posts
Yes, I remember your post.
In this case we have to report your bug to developers.
So provide me Game ID, server ID, device that are you using,  I need also a proof I know you have sent the screenshot but would be better a video where you show about rate button that doesn’t work.
 Author| Post time 2022-11-22 09:23 AM | Show all posts
Edited by Jeandre10 at 2022-11-22 09:46 AM
AlyAoi replied at 2022-11-20 05:41 PM
Yes, I remember your post.
In this case we have to report your bug to developers.
So provide me Gam ...

My game ID: 1148268194
Server ID: 6544
Device Name: Samsung J1 Ace Neo

I have included the video about the "rate now" button issue



I would also like to add that I can't find any matches in Classic/Ranked. I waited 30 mins and longer for a match. I never get a match. I have cleared the cache and restarted the game but that does not help. I have reinstalled the game but the problem still persists. I have experienced these problems since the latest update.
Post time 2022-11-22 05:30 PM | Show all posts
Edited by AlyAoi at 2022-11-22 10:48 AM
Jeandre10 replied at 2022-11-22 02:23 AM
My game ID: 1148268194
Server ID: 6544
Device Name: Samsung J1 Ace Neo

Thank you very much for the information and for the video as proof.
Can you also tell me where are you from?
 Author| Post time 2022-11-23 02:30 PM | Show all posts
AlyAoi replied at 2022-11-22 05:30 PM
Thank you very much for the information and for the video as proof.
Can you also tell me where are  ...

I'm from South Africa.
 Author| Post time 2022-11-28 12:19 PM | Show all posts
AlyAoi replied at 2022-11-22 05:30 PM
Thank you very much for the information and for the video as proof.
Can you also tell me where are  ...

Hello. I hope you have reported my bug to the developers.
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