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[Complaint] Fix report system

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Post time 2021-8-21 03:48 AM | Show all posts |Read mode

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Atm 373 points solo rank.
I had 3 times in a row afk in a team(-27 points). With 4% dmg, 0 kills and asists and 0 turret dmg. I checked their hystory they have 110 credit score and they are high in rank myth 3 and above.

They all trolled because mythic 5 picked their hero or stole their buff. In one case cyclop player(myth 5) stole lancelot(myth 3) buff 2 times in a row. I reported them both but neither of them got penalty.


I hate high myth players which gave up when low myth player troll and join im this behaviour. I hate report system which is there only for a decoration.

After reaching mythic 3, 80% of games I have trolls in team.  Troll picks... why give me guys in team that spam eudora, cyclop, vale etc. Give me once ex myth glory kagura,luo yi, lunox.

1/20 chance to get kagura luo yi and lunox player in team.  

1/40 chance to play a mage where I can play luo yi kagura or lunox.

Before  the game starts when u see odette main 3000 games only mage rip.


Post time 2021-8-28 01:49 AM | Show all posts
@s5tank

So what exactly are "we" lying about? You make it sound like moderators are the higher ups or the game development teams. Have you ever worked a job before and know anything about company organisations or hierarchies?

Like I said myself, our various mod teams do fill up suggestion and bug report sheets as part of our reports to Moonton. We have to provide evidence such as player reports + pics + videos of such issues happening, and write a detailed report and explanation for EACH issue. What's to lie about here????
Post time 2021-8-25 01:29 AM | Show all posts
We forum mods only take care of the forum...and forwarding issues, bugs, suggestions and so on. I for one if I were to verify the reports...i think i would have hunt down every single report.
Problem with this report system is that it's just a system sadly...hopefuly the system will be improved in the future..
 Author| Post time 2021-8-21 08:07 PM | Show all posts
Edited by MightAlly at 2021-8-21 08:11 PM
Anand replied at 2021-8-21 06:55 PM
I think the report system punishes based on multiple complaints not on every game. Probably that's t ...

I have a suggestion just make it like it used to be 2 seasons ago. Not ideal but better than this nonexistent report system. Also I dont see a reason why should players do a work for game moderators. We are here to point issues before you and your job is to fix it.
Only reason I made this post is to support previous complaints on this forum and to show proof of moontoon incompetence to fix anything related to report system for more than a 2 years. They even made it worse by verbal abuse report system. What achievement to make trash report system even trashier.
Post time 2021-8-23 07:31 AM | Show all posts
s5tank replied at 2021-8-22 11:06 PM
When you pass something to THEM, THEY probably give back some answer. If they don't, it means they ...

or they never submit complaint about matchmaking or reporting system
Post time 2021-8-22 10:28 PM | Show all posts
s5tank replied at 2021-8-22 09:27 PM
Are you ashamed to tell the truth to all forum members?

If you pass the problem to developers, in ...

What can we say about something we don't know?
Post time 2021-8-21 08:23 PM | Show all posts
Hello, but I’m sorry, your idea that we are game moderators are wrong. We can’t FIX anything, we are also regular players as well.

Our only job here is to enforce the rules of the forum, submit your suggestions and bug reports to developers, and like every users on this forum, we can post on every threads that we may have an opinion about.

Also, you can’t make a report thread on this Forum because we can’t handle that here, you have to do it with in-game Customer Service.

Customer Service are the game moderators you should be comtacting if you want to report players, we can’t do anything about fixing something that you want because we are also players, not game moderators.
Post time 2021-8-21 06:55 PM | Show all posts
I think the report system punishes based on multiple complaints not on every game. Probably that's the reason many people are escaping the punishment system.

If you have suggestions to improve the punishment system, I would recommend you to create a suggestion thread and post the idea there

If you have proof and want to report these players, you can create a report thread with proofs and all other required details
Post time 2021-8-21 10:14 PM | Show all posts
MightAlly replied at 2021-8-21 08:07 PM
I have a suggestion just make it like it used to be 2 seasons ago. Not ideal but better than this n ...

@MightAlly

Like what my colleague @Kathey says, we belong to different departments, Forum Moderators and C.S Moderators. However, with that being said, you can be sure that we are definitely collecting all of Forum's suggestions and complaints, and submitting them to our superiors which will then get notified to the relevant team.
Post time 2021-8-22 09:27 PM | Show all posts
CloudDevelic replied at 2021-8-21 10:14 PM
@MightAlly

Like what my colleague @Kathey says, we belong to different departments, Forum Moderat ...

Are you ashamed to tell the truth to all forum members?

If you pass the problem to developers, in this case it's punishment system which doesn't work at all and they don't fix it, it means they don't care about PS and they won't fix it. Since there we MILLIONS of threads about complaining on system and millions of solutions and nothing changed, it is obvious Developers don't care.

Just tell members the truth, Developers won't fix punishment system and that's it. Complaiments will dissapear and everyone will be illusionaly happy.
Post time 2021-8-22 11:06 PM | Show all posts
Anand replied at 2021-8-22 10:28 PM
What can we say about something we don't know?

When you pass something to THEM, THEY probably give back some answer. If they don't, it means they don't care and nothing will happend. Logicaly, isn't it?
 Author| Post time 2021-8-23 05:47 AM | Show all posts
CloudDevelic replied at 2021-8-21 10:14 PM
@MightAlly

Like what my colleague @Kathey says, we belong to different departments, Forum Moderat ...

After this experience I will make a break for a week. There was a time I was so frustrated that I gave up on this game for about half year. I tried other games in the meantime

Lucky for moontoon some mmorpg mobile games I played strated to be pay to win and I gave up on them.

I dont see a point anymore playing when you match me up with players that use onlly 1 role. I have spent money on 2 accounts in hope to see gamr imrove but no more. I like more laying in bed and playing games and moontoon was last hope.

But after this I decided to save money for good pc and then hopefulluly I will have more options.
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