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[Complaint] Reporting a player with cheats [MapHack]

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Post time 2021-2-18 05:37 AM | Show all posts |Read mode

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Edited by redbol at 2021-2-19 12:29 AM

Hello!
I would like to file a complaint against a player with cheat(!real! MapHack).
Nick: TiммY
ServerID: 6231
IMG_0005.PNG

GameID: 460234411991719435
IMG_0006.jpg

There are proofs:
1) The player agreed that he was playing with cheats:
IMG_0004.PNG
2) There is Video:
LINK to YouTube: https://youtu.be/oPSw3crJUyc

Please pay attention to the video starting from the 8th minute of the game.
Special timings:
7:50-8:12
8:50-9:20

I hope this player will receive a lifetime ban and will never be able to log into the game again.

Thanks for attention, Vlad









Post time 2021-2-19 01:53 AM | Show all posts
Anand replied at 2021-2-18 09:45 PM
It looks like that player changed his name

This is what you should expect for every moderators, Discord, Forum, and Facebook. Expect us to tell you to contact customer service in-game. We don’t have direct contact directly to Mobile Legends Customer Service and the only way to contact Customer Service is through in game or email.

We don’t have any jurisdiction over the game and we are also normal people as well.

Don’t know why you have to mention me here for. I would eventually make a reply here, anyways.
Post time 2021-2-18 09:45 PM | Show all posts
Edited by Kathey at 2021-2-19 01:48 AM

It looks like that player changed his name

Kathey replied at 2021-2-18 08:57 PM
Hello, please forward this to customer service and customer service would be able to help you from t ...

I expected this. You guys always asking to contact customer service

That's why I mentioned the hacker will not be punished soon

Please make the process easy and simple for these things
 Author| Post time 2021-2-18 02:56 PM | Show all posts
Edited by redbol at 2021-2-18 03:03 PM
Anand replied at 2021-2-18 02:32 PM
I couldn't see the video

ROFL after reading "girls cannot play good for that i buy hack"

LINK to YouTube in my post.
Especially for you, I will duplicate the link: https://youtu.be/oPSw3crJUyc


Post time 2021-2-18 12:48 PM | Show all posts
Anand replied at 2021-2-18 11:26 AM
hahaha how did u find out he is using cheats ?

he got upload the video. quite obvious he is using cheats because natalia is invisible and he is able to see her exact location.

Comments

I couldn't see the uploaded video  Post time 2021-2-18 02:33 PM
Post time 2021-2-18 11:26 AM | Show all posts
hahaha how did u find out he is using cheats ?
 Author| Post time 2021-2-18 02:15 PM | Show all posts
Anand replied at 2021-2-18 11:26 AM
hahaha how did u find out he is using cheats ?

the player could not see Natalia's location, because there was no exclamation mark above Natalia, indicating that other players could see her.  This player was definitely confident in his actions and Natalia's location.
Post time 2021-2-18 02:32 PM | Show all posts
Edited by Kathey at 2021-2-18 08:51 PM

I couldn't see the video

ROFL after reading "girls cannot play good for that i buy hack"
Post time 2021-2-18 05:20 PM | Show all posts
Edited by Kathey at 2021-2-18 08:50 PM
redbol replied at 2021-2-18 02:56 PM
LINK to YouTube in my post. Especially for you, I will duplicate the link: https://youtu.be/oPSw3cr ...

Tag any mods. They might help you ban this player. I can see map hack at 8th minute.

But I don't think this player will be banned anytime soon.

Hope MLBB implements a solution to punish all hackers

@Kathey

Comments

Kind of bold to assume that I have jurisdiction over helping them ban a map hacker. The best I can do as all other mods do, is direct them to customer service.  Post time 2021-2-18 08:53 PM
Post time 2021-2-18 08:57 PM | Show all posts
Hello, please forward this to customer service and customer service would be able to help you from there.

Customer Service is located on the top left corner near your avatar in game and it looks like a headset, click on that. Next, click on 7. Report or Appeal and click on 2. Using cheats and score cheating behaviors. And lastly, click on click here to report and with that, you should be able to report the player.
Anonymous user  Post time 1970-1-1 08:00 AM
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