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[Complaint] Account Hacked. Need Help.

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Post time 2021-1-29 08:46 AM | Show all posts |Read mode

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my account was hacked. the hacker is able to log into my account with my email address and password. I have tried to log out all devices but he is still able to log in. I have also tried changing password but no use. I have bind my facebook and vk account but he is still able to log in. he has played several ranked games. what should I do to prevent him from logging into my account?

Post time 2021-1-29 01:04 PM | Show all posts
Please contact MobileLegendsGame@email.com and tell them about your situation. As you have done a few steps necessary to try to remove him and it does not help, you would have to contact customer service and wait for a response.
Post time 2021-1-29 11:47 AM | Show all posts
do you know that hacker ?

Maybe someone playing in your device like your brother, sister, friends
 Author| Post time 2021-1-29 01:13 PM | Show all posts
Anand replied at 2021-1-29 11:47 AM
do you know that hacker ?

Maybe someone playing in your device like your brother, sister, friends

Very unlikely as my phone is with me for 24 hours. The hacker is likely Indonesian as he added a few of his Indonesian friends.
Post time 2021-1-29 08:56 PM | Show all posts
TheBlackDragon replied at 2021-1-29 01:13 PM
Very unlikely as my phone is with me for 24 hours. The hacker is likely Indonesian as he added a f ...

Did you purchase that account from an Indonesian player ?

I saw a post about recovering hacked account. If you did not buy your account, it might help you

https://forum.mobilelegends.com/ ... p;highlight=recover
Post time 2021-1-30 12:25 AM | Show all posts
Anand replied at 2021-1-29 08:56 PM
Did you purchase that account from an Indonesian player ?

I saw a post about recovering hacked ac ...

Purchasing accounts is a violation of Terms & Private Policy of Moonton and they will not be responsible for these account issues if the account was purchased, so do not assume any users' accounts was purchased...
Post time 2021-1-30 07:22 AM | Show all posts
Kathey replied at 2021-1-30 12:25 AM
Purchasing accounts is a violation of Terms & Private Policy of Moonton and they will not be respo ...

I was just informing him account recovery is hard if he purchased it

If it is his own account then he can recover easily
 Author| Post time 2021-1-30 11:15 AM | Show all posts
Anand replied at 2021-1-29 08:56 PM
Did you purchase that account from an Indonesian player ?

I saw a post about recovering hacked ac ...

I did state my account was hacked. If it is a purchased account then it is not hack but rather fraud or scam. The hacker nationality is likely Indonesian as he added his friends who are also Indonesian.
Post time 2021-1-30 04:06 PM | Show all posts
@TheBlackDragon

We apologise for the ordeal that you went through. Please wait for the Account Recovery team to correspond with you in regards to this as they are the only team authorised to recover all hacked/lost accounts.

Do take note to provide all, or as much information as you can when required by them to do so, in regards to your hacked account.
Post time 2021-1-31 06:38 AM | Show all posts
Please contact Customer Service for help, try provinng all necessary information related to accountz like when you created it or anything that will make them confident that you are the real owner of account.
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