Black screen

MisterL · Post time 2021-1-12 01:42 PM

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Edited by MisterL at 2021-1-12 02:36 PM

After the update and restarted
https://youtu.be/Ahy8Bb2E0Cw
and this what happend

Kathey · Post time 2021-1-13 10:12 AM

Simply follow the bug report guide, here

seimz · Post time 2021-1-13 06:04 AM

Do try clearing cache and restrt. If not solve, try uninstall and reinstall. Do mention ur device model, game version, game id, srver id too.

MisterL · Post time 2021-1-15 10:22 PM

Is there a way to go back on last update?
I did not link my account my progress also will be deleted

Kathey · Post time 2021-1-16 04:13 AM

MisterL replied at 2021-1-15 10:22 PM
Is there a way to go back on last update?
I did not link my account my progress also will be delete ...

I don't know of a way to go back to last update, but that seems unlikely.
Moonton has always recommended players to link account to a 3rd Party account so in cases like this happens, you would be able to get back on your account.
But since you don't have it linked, deleting the app would automatically make you into a new guest when you redownload.
I am sorry to say since you don't have your account linked, you might have to re-play...
I don't think there is a way to retrieve your account if you deleted the app without the account being linked to any 3rd party accounts.

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