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[lag] Please fix this!!!

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Post time 2020-9-30 12:39 PM | Show all posts |Read mode

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Edited by feltyhpesoj at 2020-9-30 04:14 PM

Good day! I just want to consult my problem when it comes to the peak of my ping because every time that I used our wifi at home, which is in the ConvergeICT-ZTE modem, it's always 30ms or 120ms. But then when I used another wifi connection that is ConvergeICT-Huawei modem, it is 3-5 ms?

And also, when the wifi I used is ConvergeICT-ZTE modem, I am always mixed with the Indonesians, but I never experienced that whenever I used other wifi. All of us at home experienced these problems when it comes to the ping of 30ms to 120ms and being mixed with the Indonesians on the game.

I hope you can help me resolve these issues.

See attached picture for my network ping and my in-game ping.

Nickname, ID & Server - feLty , 200581054 (3192)
Device & OS - iPad Pro 2017 10.5" - IOS 14 (will update you as soon as I have my new cellphone)
Game Client Version - (The latest one) I don't know now the specific numbers.
- Started when we change our IPS.


I hope you can help me resolve these issues.

This is my network ping

This is my network ping

This is my picture lagging problem

This is my picture lagging problem




Post time 2020-9-30 07:55 PM | Show all posts
Edited by Kathey at 2020-9-30 08:05 PM

Please read our Bug Report Guide

The game client version is located on the loading screen when you open the application.

If you have two Wi-Fi and the other Wi-Fi works better, why not use the Wi-Fi that has a better ping than the one that made you lag and paired with Indonesians? I mean Indonesia and Philippines is only two hours apart in a travel by airplane. It’s normal to be paired by people in different countries because they’re in the same region.

Also you must be having the best Wi-Fi in the world to be having only a 3-5 ma in-game because I never do, I’m alwayd between 30-60ms for normal ping.
Try resetting your router or getting a new IP to see if it helps.
 Author| Post time 2020-9-30 08:45 PM | Show all posts
Edited by feltyhpesoj at 2020-10-1 10:09 AM
Kathey replied at 2020-9-30 07:55 PM
Please read our Bug Report Guide

The game client version is located on the loading screen when you ...

Hi, thanks for reminding me to read Bug Report Guide.

I can't use the wifi with good ping because it is located 31 miles away from me during weekdays. And yes, it is normal to be mixed with Indonesians in-game because, just like you said, we are in the same region, but in my case, I am ALWAYS mixed with the Indonesians, which is unusual for me because it doesn't happen to me before and whenever I am connected in a different modem. And almost all of us who are playing mobile legends that are connected to our home wifi is experiencing the same issues.
Edit: btw, the good wifi were talking has 25mbps only while ours have 75mbps.

Here is mine:
Nickname, ID & Server - feLty , 200581054 (3192)
Device & OS - iPad Pro 2017 - (IOS 14)
Game Client Version - 1.5.16.561.1
When - Every time we connected to our own wifi (always)

see pictures above
Post time 2020-10-1 01:56 PM | Show all posts
what time do you play the game ?
i also get 120 ping spike, but it is only when i play at the evening and night (7pm-1am)
but in the morning, noon (7am-5pm) my ping is very stable and good, 19-29 ms
dont play at night between 8-10 pm, because that time is the busiest time.
many people play game/streaming video/etc, so the traffic is congested.

i usually play rank at the noon, and only play classic in the evening
 Author| Post time 2020-10-3 12:51 PM | Show all posts
redose replied at 2020-10-1 01:56 PM
what time do you play the game ?
i also get 120 ping spike, but it is only when i play at the evenin ...

Hi! Thanks for your suggestion but as i've said, always. Even if in the afternoon or evening, I still have the problem.
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