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[Other Bug Report] "Module Closed" on acquiring GPS location

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Post time 2020-9-18 05:25 PM | Show all posts |Read mode

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I can't set my profile GPS location, it always says "Module Closed" even though I already gave the location access permission. Same thing also happened on the "nearby player" feature.
I have 2 phones : Google Pixel 4 and Google Pixel 4XL (both on Android 11)
Both of them have same "Module Closed" issue.

Video :
https://drive.google.com/file/d/1KNS_2khtkh61fryM4qup3Nb0GUIUWjyP/view?usp=sharing


Post time 2020-9-20 03:52 AM | Show all posts
knucklerz replied at 2020-9-20 03:38 AM
I'm playing from Stockholm, Sweden. Is this country is not big enough? And i'm in the capital, not ...

Do you also have the OS version for your device?
Post time 2020-9-19 05:20 AM | Show all posts
Edited by Kathey at 2020-9-19 05:22 AM

Can you try if clearing cache does anything?
If it doesn't, let me know your ID, server ID, and your game version.
Post time 2020-9-19 05:16 PM | Show all posts
Hi @Kathey ,

I'm having the same issue that @knucklerz has. I've granted permition for the game to access my location, I cleared cache and even tried some things I saw on youtube, but nothing helps... I always get the "Module Close" info and then the error in acquiring my location.

Can you help, please?

Comments

Pls also provide your information about the issue  Post time 2020-9-21 01:54 AM
Post time 2020-9-19 10:48 PM | Show all posts
Unfortunately we can find only location in bigger countries, I don't have option to set up my location as well, I hope they will increase number of countries.
 Author| Post time 2020-9-21 06:20 AM | Show all posts
Edited by AlyAoi at 2020-10-12 03:19 PM
Kathey replied at 2020-9-19 05:20 AM
Can you try if clearing cache does anything?
If it doesn't, let me know your ID, server ID, and you ...

I did re-install, clear cache, change phone, everything. Nothing works.

ID : 660376143
server ID : 6305
Game version : 1.5.10.5532

StreetGamer replied at 2020-9-19 10:48 PM
Unfortunately we can find only location in bigger countries, I don't have option to set up my locati ...

I'm playing from Stockholm, Sweden. Is this country is not big enough? And i'm in the capital, not in the rural area.

Kathey replied at 2020-9-20 03:52 AM
Do you also have the OS version for your device?

I already told in my first post, it's Android 11.

ID : 660376143
Server ID : 6305
Game version : 1.5.10.5532
Device :
- Google Pixel 4 / Android 11
- Google Pixel 4 XL / Android 11

What I've tried :
- Clear cache
- Clear data
- Re-install game
- Change account
- Change mobile number
- Change WIFI
- Use VPN, without VPN
- Turn on/off GPS
- Contact support

Nothing works!

Comments

Thank you, we've submitted this  Post time 2020-9-21 08:46 AM
Post time 2020-11-16 09:27 AM | Show all posts
I’m playing from oslo Norway and it doesn’t work .. i mean wtf
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