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[Account] Hacked

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Post time 2020-9-16 02:52 PM | Show all posts |Read mode

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Edited by TheOneTurtle at 2020-9-16 02:57 PM

I logged into mobile legends today to see that someone's logged in their VK account into my account. I can assure you, that VK account isn't mine since I haven't made one yet. Does anyone know how I can remove the VK account from my account?
Post time 2020-9-16 06:46 PM | Show all posts
Hi @TheOneTurtle
try doing these steps to disconnect the hacker account from your account
1. Go to "Account Center" in Account Settings
2. choose "3rd party Account disconnect self-service"
3. choose "VK Account"
4. then choose method with your "Moonton Account"
the verification code will be sent to your moonton account through email to disconnect the hacker's vk account
 Author| Post time 2020-9-17 02:40 PM | Show all posts
Ncup.Ajh replied at 2020-9-16 06:46 PM
Hi @TheOneTurtle
try doing these steps to disconnect the hacker account from your account
1. Go to  ...

Okay so I did all of that but it says "Dear Player, You're logging on a new device or a new region. For your account security, please contact the Customer Service to continue."
Also, the location has been set as Indonesia/ Jakarta Raya so maybe that's the issue preventing me from removing the VK account
Post time 2020-9-18 07:01 PM | Show all posts
TheOneTurtle replied at 2020-9-17 02:40 PM
Okay so I did all of that but it says "Dear Player, You're logging on a new device or a new region ...

try to play a few ranked matches, 5 matches or more to lock your account on your device & your current ip address then repeat the method again

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Okay so I did that and it says to "Please login to the connected account (hacker's VK account) to disconnect." what do i do about that?  Post time 2020-9-27 03:45 AM
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