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[Other Bug Report] Android 11 Issue

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Post time 2020-9-11 05:38 PM | Show all posts |Read mode

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Anyone else upgraded to Android 11 and experiencing a "bug" where when you exit the game, the screen just goes blank and sometimes it just stays like that?
Post time 2020-9-11 06:06 PM | Show all posts
Hello.
Android 11 have just come out in Beta and since its not complete, its bound to have man bugs. All games have to be optimized to be playable on Android 11. Could you please tell us your:
IGN | ID | Server| Device| Game Version.
It would also be better if you could share us a video of the bug so the devs can better understand it for a quicker fix. Thank you
 Author| Post time 2020-9-11 06:40 PM | Show all posts
Edited by AlyAoi at 2020-9-12 11:05 AM

Hi. Android 11 final version was officially released last September 8. I failed to mention that I use Pixel phone so I got the official update immediately.
I'll try to send a video of the issue. Thanks

Here:

https://drive.google.com/file/d/ ... g/view?usp=drivesdk
Note the part where the exit button appeared being pressed several times is actually when I was tapping on the screen while it showed blank.

I have to access the app list (android square button) to swipe the game out or restart (which I did)



Done. Pls check again

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Ive been checking releases for other brands as I own Oneplus and I saw all getting beta. Thanks for the video, a collegue of mine will report it, thanks.  Post time 2020-9-11 07:12 PM
Post time 2020-9-11 10:19 PM | Show all posts
I have experience that also but instead I upgrade my Android 9 to Android 10. Everytime I finish the game, the screen goes black and had to restart the game.
 Author| Post time 2020-9-12 02:50 PM | Show all posts
Additional info: I already tried reinstalling the game (and going through that very long download process ), cleared cache, etc., but the problem is still there.
Post time 2020-9-16 07:08 AM | Show all posts
Onlyloser replied at 2020-9-12 02:50 PM
Additional info: I already tried reinstalling the game (and going through that very long download pr ...

You mention that you use the google pixel phone, which google pixel phone are you using?
 Author| Post time 2020-9-16 02:49 PM | Show all posts
Pixel 4XL
.................
Post time 2020-9-18 05:22 PM | Show all posts
I'm having same issue in Android 11, I'm using Pixel 4 and Pixel 4XL.

Also almost after every match the game got disconnected, stuck with "loading indicator" at the middle of the screen. Then I need to kill & restart the app. This issue started to happen since I updated to Android 11 official release.
I also tried to re-install the whole game, all problems still occurr.
Post time 2020-9-20 12:42 AM | Show all posts
Onlyloser replied at 2020-9-16 02:49 PM
Pixel 4XL
.................

Can you also provide the OS version of your device? Please also read through our Forum Bug Report Guide!
Post time 2020-9-20 03:41 AM | Show all posts
Kathey replied at 2020-9-20 12:42 AM
Can you also provide the OS version of your device? Please also read through our Forum Bug Report  ...

I'm having the same exact issue as @Onlyloser

I'm using Pixel 4 and Pixel 4XL, on Android 11

ID : 660376143
server ID : 6305
Game version : 1.5.10.5532
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