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Post time 2020-8-12 12:59 AM | Show the author posts only Reply Awards |Descending |Read mode

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Edited by jpbuntales27 at 2020-8-12 01:06 AM

Hello, I need help, When I try to switch to my main account, a verification code should be sent to my email.

But I have not received any verification email with code. I checked everywhere, every single folder, spam, trash folders, verification email with code still not received on email.

So, I waited more hours until now, verification email with code is still not received on email. I am alarmed that someone hacked my account. So I checked the security on my email, but no suspicious activity.

Please can you help me? I cannot open my main account since i am not recieveing the verification email with code.

Post time 2020-8-12 06:27 AM | Show the author posts only
I have the same issues
Post time 2020-8-12 10:46 AM | Show the author posts only
Edited by AlyAoi at 2020-8-18 04:57 PM

Ahh looks like I am not the only one. I have created a thread with the same issue last night.
I did received the verification email but it was hours after I had requested for it , like the emails are getting delayed by an hour or two.
Post time 2020-8-12 11:40 AM | Show the author posts only
Regarding not receiving/delayed code verification, the developer are solving the issue.
You can try again in next more hours in case its already fixed.
Post time 2020-8-12 12:29 PM | Show the author posts only
Update: I finally am able to switch back to my main, seems that they disable the Secondary Device Verification for now.
 Author| Post time 2020-8-13 12:00 AM | Show the author posts only
Yes, It is working now, they disable the Secondary Device verification.
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