Mobile Legends: Bang Bang

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Post time 2020-8-11 01:07 AM | Show all posts |Read mode

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Hello, I'm new to this forum and I'm trying to get some help with my MLBB account.
Someone has manage to login to my account and bind their facebook and i'm unable to disconnect their account.

Post time 2020-8-11 01:41 AM | Show all posts

Hello, Welcome to official MLBB forum, check this section you might find interest and enjoy your stay,

To disconnect unwanted 3rd party account, go to Profile > Account > Account Center > 3rd party account disconnect self-service > choose platform you want to unbind > Enter the verification code sent to the email connected to your moonton account to disconnect.

To solve "new device or new region" problem, turn on device location and allow MLBB to access Location service, play 10 classic games until you can use 3rd party account disconnect self-service.

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[i=s] Edited by DennisST at 2020-8-11 12:43 AM [/i]

 Author| Post time 2020-8-17 01:28 PM | Show all posts
DennisST replied at 2020-8-11 01:41 AM
Edited by DennisST at 2020-8-11 12:43 AM
                #postmessage_472685 {
                    ...

Hi i've tried what you said to active location device and played over 10 classic matches and i still can't disconnect the account.
The hacker is still actively playing it day by day which make me think its imposssible to unbind his account unless MLBB customer service does something about it
Post time 2020-8-17 02:22 PM | Show all posts
kumagamers replied at 2020-8-17 12:28 PM
Hi i've tried what you said to active location device and played over 10 classic matches and i sti ...

Did it still say "New device or new region" ?
If so,
Please send an email to mobilelegendsgame@gmail.com along with these information: proof of purchases (first and last purchase or receipts for in-game purchases), when the account was created, last device used before it got hacked, your game ID and server ID (possibly a screenshot of it as well), and other details of what happened and use english language, wait for 3 - 9 days for their reply or more depend or their situation.
Post time 2020-9-29 06:19 PM | Show all posts
Edited by parasite20110a at 2020-9-29 06:21 PM

thank you for this information
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