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[Advance Server] My advance server account is in gold 0 exp 0 bug!

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Post time 2020-7-25 08:26 PM | Show all posts |Read mode

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Edited by ZenZ at 2020-7-25 08:31 PM

I've contacted to Customer service for several times but they still don't fix my account bug! It's been 6 months that my Advance server account is in that bug!

After i changed my acc to new device my adv server account was suddenly reset to lvl 1 with gold 0 and exp 0. No matter how much i play classic it's still gold 0 and exp 0. So i can't play other mode such as practice mode and i can play only classic!

Please help me!
My advance server account id - 125492511 (57015)
Here's my record video drive link:
https://drive.google.com/file/d/ ... 6/view?usp=drivesdk
Screenshot_2020-07-25-18-53-20-231_com.mobile.legends.jpg
Post time 2020-7-25 11:20 PM | Show all posts

Hello,
May i receive your following info:
- your user ID
- Your server number
- device model
- game version
 Author| Post time 2020-7-25 11:44 PM | Show all posts
RohitBK201 replied at 2020-7-25 11:20 PM
Hello,
May i receive your following info:
- your user ID

Id: 125492511
Server: 57015
Device model: redmi k30
Version: 1.4.94.543.1
Post time 2020-7-27 12:02 AM | Show all posts
ZenZ replied at 2020-7-25 11:44 PM
Id: 125492511
Server: 57015
Device model: redmi k30

thanks for your co-operation i hope it will be fixed soon
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