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[Other Bug Report] RE: Bug after I won a ranked game.

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Post time 2020-6-30 01:19 PM | Show all posts |Read mode

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Edited by Charles at 2020-6-30 03:01 PM

Good day to All,

I would like to report a bug.
I play one ranked game after the reset of Hero Power every Monday's but after we won,
it shows that my hero power is still inactive and that I need to play 1 ranked game to activate it.
I have photos to show for proof.

I'm sure it's a bug and appreciate any help from you guys and the GM's/Moderators.

Thank you very much and God Bless!
My user ID is : 192730208
Server number: 3184
Device model: iPhoneX
Game version: Latest
Date occurred: June 30, 2020.
Battle ID number: 814077732193965793
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 Author| Post time 2020-6-30 03:03 PM | Show all posts
My user ID is : 192730208
Server number: 3184
Device model: iPhoneX
Game version: Latest
Date occurred: June 30, 2020.
Battle ID number: 814077732193965793
Post time 2020-7-1 02:48 AM | Show all posts
Hi, did you use that hero in ranked match during previous week?  Usually street leaderboard of hero power that is inactive after reset on Monday is because you didn't use them at all during previous week in ranked match
 Author| Post time 2020-7-1 02:52 AM | Show all posts
Hi!

Yes after the reset I used it. Please check the photos.

Thanks
 Author| Post time 2020-7-1 02:55 AM | Show all posts
I mean I always use Karrie even before the reset of leaderboards
And after the reset. That’s why I was shocked, after the game that we won
It’s still inactive. Please check the photos. Thanks!
Post time 2020-7-1 07:09 PM | Show all posts
@ryanrueda10

Hi, have you tried clearing cache? If so and the problem still persists, try setting your GPS location again.

Let us know if the problem still persists
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