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[Other Bug Report] Ultra Graphics Option Suddenly Gone in New Update patch 1.4.86

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Post time 2020-6-23 07:02 PM | Show all posts |Read mode

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Edited by PaPaPee.TV at 2020-6-24 01:22 AM

Hi MooToon,

I Trust you are well,
I'm surprised why in the new MLBB update, patch 1.4.86, my device is no longer supported by ultra Graphics option.
Before the update, my device was default set in ultra when I installed the MLBB application.
But after the update, when I re-installed the game, it's already default set to high graphics,and can only set to other lower graphics options and not  to ultra.
Could you please tell me why my device suddenly not supported by ultra Graphics setting?
Please help me to understand, why this suddenly happened.

By the way my device is Xiaomi Redmi Note 9s 6GB RAM 128GB ROM Snapdragon 720G

Hoping for your answer,

Keep safe and thank you,
 Author| Post time 2020-6-23 07:26 PM | Show all posts
Correctio it is 1.4.86 MLBB update.
Post time 2020-6-23 10:27 PM | Show all posts
Thank you for your report, we also need your information:
- ID&Server ID:
- Device Model:
- Game Version:
- Date when occured:

Always check for new updates on AppStore/PlayStore, Thank You.
 Author| Post time 2020-6-24 12:29 AM | Show all posts
Hi DennisST,

Thank you for your prompt response.
See below details you've requested.

ID&Server ID - 309873561(3602)
Device Model - Xiaomi Redmi Note 9s 6GBRAM 128GBROM Snapdragon 720G
Game version - 1.4.86
Date when occurred - June 15, 2020.

"Work hard,play harder"

Keep safe.
Post time 2020-6-26 01:13 AM | Show all posts
PaPaPee.TV replied at 2020-6-24 12:29 AM
Hi DennisST,

Thank you for your prompt response.

You not the only one experiencing this. It even happens when uninstall reinstalling the game which still continues with your acc(saved acc data must be hidden somewhere in the device dir.) but the graphics option will change.
Or even if you changed your graphics option just once. You will be unable to change it to Ultra again.

I guess either reboot / reset(careful, avoid doing this if you can, you know why )your device or maybe struggle to find that saved data, delete it and reinstall ML. That should work.

You can search videos for the Ultra Graphics tutorial.
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