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[Payment-Contact Customer Service] Paid star member but not working

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Post time 2020-6-3 06:42 AM | Show all posts |Read mode

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Edited by MaRoLaDoS at 2020-6-3 06:49 AM

English:

I made refills of diamonds to be able to buy the star member, so earlier today I was unable to withdraw the rewards and they are blocked, however I still have 29 days of star member and I cannot withdraw the rewards

português-br:

Fiz recargas de diamantes para poder comprar o membro estrela, então hoje mais cedo não consegui retirar as recompensas e estão bloqueadas, porém ainda tenho 29 dias de membro estrela e não consigo retirar as recompensas



prints:

print2.png print.png print3.png

Screenshot_20200602-192648.png






Post time 2020-6-3 12:49 PM | Show all posts
Edited by RohitBK201 at 2020-6-3 04:37 PM

when did you brought the starlight?as per your first screen shot it shows that you have not brought the starlight pass for this month
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