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[Query] Does moonton stop sending verification code for changing email ?

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Post time 2020-6-2 08:35 AM | Show all posts |Read mode

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I was planning to change my ingame email to another one. Everything went smoothly except when I entered the new email address, I didnt receive any verification code. Is anyone else having the same issue?
Post time 2020-6-2 11:03 AM | Show all posts
no... you can't change without a verification code
Post time 2020-6-3 04:59 AM | Show all posts
13E3DED7-9745-46CF-8726-0F37C8FBEC08.jpeg
Change email address is not currently working right now.

please report this to the tech support. i cant change my email address it is not sending any email to the new email when i enter it..

i have the same issue with the author of this thread..

Moderator should try to change their email address too with a dummy email and see that change email address is not working..

( you wont receive any email from the new email address).

 Author| Post time 2020-6-3 08:01 AM | Show all posts
Dredge6 replied at 2020-6-3 04:59 AM
Change email address is not currently working right now.

please report this to the tech support. i ...

So im not the only one as well
Post time 2020-6-3 11:55 AM | Show all posts
Hello.
Please wait, i'll ask to our Lead about it.
Thank you.
 Author| Post time 2020-6-3 02:19 PM | Show all posts
DennisST replied at 2020-6-3 11:55 AM
Hello.
Please wait, i'll ask to our Lead about it.
Thank you.

Thanks alot for your help!
Post time 2020-6-3 04:08 PM | Show all posts
Asrieejz replied at 2020-6-3 01:19 PM
Thanks alot for your help!

Already forward to, please wait for feedback.
Post time 2020-6-3 05:58 PM | Show all posts
DennisST replied at 2020-6-3 04:08 PM
Already forward to, please wait for feedback.

Thank you Dennis . It works now. You are a good moderator.

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Sorry for the incovenience and Thank you for you support.  Post time 2020-6-3 06:13 PM
Post time 2020-6-3 06:14 PM | Show all posts
Dredge6 replied at 2020-6-3 03:59 AM
Change email address is not currently working right now.

please report this to the tech support. i ...

Please try again, sorry for the inconvenience.
 Author| Post time 2020-6-3 06:34 PM | Show all posts
DennisST replied at 2020-6-3 04:08 PM
Already forward to, please wait for feedback.

Thanks alot for your help. It works !
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