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So it started with being randomly banned for 30 days. Reason:Cheats. That's all it said, no further explanation or proof provided. I eventually sent an email (although it lacked detail due to not being able to see me game IDs due to being locked out) and then a few days later I could play again.
Then a few days later playing brawl a message pops up saying just logged into another device, i couldn't do anything, until later when the match had ended, because I got hacked I presume they've done it before and that's why presumably I got banned. I decided to take precautions so I reset my tablet to factory settings, redownloaded everything and changed my password on almost everything.
So after the factory reset I redownloaded the game app, and anti-malware and virus software, but now it won't let me connect to my account. The login box pops up, but it won't let me type anything. Therefore I can't play the game or change my account details to prevent future hacks. Therefore presuming other may have the same issue I sent an email to the customer service, it's yet to be resolved.
Quite frankly, I may lose all my hard work and effort put into playing on my account and I am on the verge of completely quitting. I don't want to, but there have been several bugs and issues, regarding, security, accounts and logins, stability of the game, ping and not bothering to get in touch to emails regarding complaints, that moonton simply haven't bothered to fix instead solely focussing on game expansion through adding new features.
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