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[Other Bug Report] Need help Bug in survival mode

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Post time 2020-4-29 02:53 PM | Show all posts |Read mode

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Edited by MIKATISM at 2020-4-29 03:01 PM

I'm having problem here for 20 minutes in survival modewhen i started playing the game (survival mode) then after the game start about 10-20 seconds it suddenly freeze my hero and everything

so i restart the app then after waiting 3 minutes its still loading stuck and i waited about 8 minutes its still the same then i restart my phone
nothing happens its still the same when I open the game
and I hope this wont continue till may 3.Selena skin is coming Help me!!! pls

any solution?



Post time 2020-4-29 04:04 PM | Show all posts
Edited by DennisST at 2020-4-29 03:09 PM

Hello.
Did the problem still exist ? Try clear game cache from app manager and login again

Post time 2020-5-1 01:05 AM | Show all posts
This has happened to me before... same exact thing... clearing cache didn't help back then... I had to delete the game data, meaning I had to go through the tutorial, reach level 8 just so I can connect to my account...

So sad that this is still a problem... this happened to me about almost a year back...
Post time 2020-5-1 11:48 PM | Show all posts
Hello
May i recieve your following info:
- your user ID
- Your server number
- device model
- game version
- date when occured
- and if possible could you record this bug
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