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[Query] Account Scammed and Stolen

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Post time 2020-4-26 01:18 PM | Show all posts |Read mode

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Hi Forum managers, just want to know is there a chance if i can retrieve my account when my account has been stolen?
They change the moonton email to another one which i don't know and they have already unbound all other accounts like Gamecenter and FB. I have provided a lot of proof that i'm the actual owner of the account to MobileLegendsGames@gmail.com but they have not responded to my request yet.

Post time 2020-4-26 10:04 PM | Show all posts
Hello.
The right CS Moonton email is : MobileLegendsGame@gmail.com.
Not using "S" after the word "Game".
Thank You.
 Author| Post time 2020-4-27 02:15 PM | Show all posts
DennisST replied at 2020-4-26 10:04 PM
Hello.
The right CS Moonton email is : .
Not using "S" after the word "Game".

I typed wrongly.

I have already sent them. But they still did not reply....

Post time 2020-4-27 02:25 PM | Show all posts
frankthetank_98 replied at 2020-4-27 02:15 PM
I typed wrongly.

I have already sent them. But they still did not reply....

i think no need to ask them already, not only you, many ppl have been hack (me too)
And they doesnt reply any msg more then weeks (some players is more then months).

my account let the hacker lower the credit to below 50.
 Author| Post time 2020-4-27 03:12 PM | Show all posts
BeyondSeek replied at 2020-4-27 02:25 PM
i think no need to ask them already, not only you, many ppl have been hack (me too)
And they doesn ...

omg really?

I have seen quite some posts regarding accounts hacked.

So did you manage to retrieve? Or have they replied even once to your request?
 Author| Post time 2020-4-27 04:21 PM | Show all posts
DennisST replied at 2020-4-26 10:04 PM
Hello.
The right CS Moonton email is : .
Not using "S" after the word "Game".

Is there a way that I can really reach the support side?

I have sent so many emails and they are still not responding...
Post time 2020-4-27 06:08 PM | Show all posts
frankthetank_98 replied at 2020-4-27 03:21 PM
Is there a way that I can really reach the support side?

I have sent so many emails and they are  ...

Please wait for 3 - 9 days or more depend on situation, and no need to send many emails, just one is enough.
 Author| Post time 2020-4-27 07:23 PM | Show all posts
DennisST replied at 2020-4-27 06:08 PM
Please wait for 3 - 9 days or more depend on situation, and no need to send many emails, just one  ...

ok I get it, thanks.

But can I know whether transferring the stolen account to my current account is possible? Have they done it? If not why they ask for my current account in the form. I guess they can disable the stolen account, and migrate the data over to another account right?
 Author| Post time 2020-5-1 11:22 AM | Show all posts
DennisST replied at 2020-4-27 06:08 PM
Please wait for 3 - 9 days or more depend on situation, and no need to send many emails, just one  ...

They have not been replying for days...this is frustrating! Can you please advise me?

Comments

Wait for 3 - 9 days, it can be more depend on their situation.  Post time 2020-5-2 06:18 PM
 Author| Post time 2020-5-5 12:28 PM | Show all posts
frankthetank_98 replied at 2020-5-1 11:22 AM
They have not been replying for days...this is frustrating! Can you please advise me?

nvm forget it...they are not interested in helping. I've made it clear that my account was stolen and I can't log in. They keep giving me automated replies or replies that are not helpful at all.
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