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[Payment-Contact Customer Service] I haven't received the item I purchased. It's already beyod 12 hours

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Post time 2020-1-23 07:41 AM | Show all posts |Read mode

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Edited by BD007 at 2020-1-23 03:48 PM

Hi. I purchased the Weekly Elite Bundle last night 7:07pm but still I haven't received the item. According to the Customer Service that I need to wait 12 hours. Now, it's already beyond 12 hours but I haven't the item yet. Seeking for your assistance about it.

GPA.33xx-8xxx-xxxx-xxxxx
Post time 2020-1-23 08:29 AM | Show all posts
please be patient and make sure that the bundle you buy "Weekly Elite Bundle" contains (Rare fragment, Double BP card, crystal of aurora, and diamond) where you'll immediately get one of them randomly after making a purchase
Post time 2020-1-23 03:49 PM | Show all posts
Please wait for some time to get reply from in game cs.
also please do not provide the full order number here for your privacy.
thanks.
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