Mobile Legends: Bang Bang

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[Account] My account got hacked

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Post time 2020-1-1 01:24 PM | Show all posts |Read mode

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Hello,

My account got hacked by 28/12/2019 and 5000 diamonds were stolen, i have contacted the email of the game and they sent me a form to fill and i fill it and submit it, and it has been 3 days and no reply.
WHAT SHOULD I DO?
Post time 2020-1-1 02:55 PM | Show all posts
make sure you contact the correct email (MobileLegendsGame@gmail.com) and make sure you also fill out the form correctly.  please be patient waiting for a reply from them.  at least within 7 days you'll get a reply
 Author| Post time 2020-1-1 03:41 PM | Show all posts
But in the game support they take at most 24h for reply, Is it natural for them to reply that long period because first time i emailed them they replied within one day?
Post time 2020-1-1 04:01 PM | Show all posts
Hajezo1417 replied at 2020-1-1 02:41 PM
But in the game support they take at most 24h for reply, Is it natural for them to reply that long p ...

the many problems they deal with can be a reason, like the many problems of purchase dias in the last few days and also still on new year's holidays
Hopefully you get an immediate reply and keep patience. they'll help to solve your problem

Post time 2020-1-2 07:00 PM | Show all posts
Ncup.Ajh replied at 2020-1-1 02:55 PM
make sure you contact the correct email () and make sure you also fill out the form correctly.  plea ...

Funny, they haven't responded to my email from July.
Post time 2020-1-2 09:08 PM | Show all posts
SomeoneNoob replied at 2020-1-2 06:00 PM
Funny, they haven't responded to my email from July.

sorry, try to contact them again and keep patience to wait their reply
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