Lost 450 diamons after play Winter Box

yenns

Hi, i lost my 450 diamonds after play the winter box..

I using 3 tickets to play then get 3 heros only

I using 3 tickets to play only get 3 skins, right??

But the system show me i play 4 times already but i only use 3 tickets to play

But the system show me i play 4 times already but i only play 3 times.. After that i found out i lost my 450 diamonds..

I need request refund my lost 450 diamonds, please.. Try to send email but no one reply me.. Any way can contact customer service??

seimz

I might be wrong but I dont think you lost 450 diamonds. Yes, you did 4 draws and one of them might be the one getting the skin you already have. Do Check your eternity fragments to confirm.

BD007

Check your eternity fragments to confirm. You might got a duplicate skin.