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[Payment-Contact Customer Service] Lost 450 diamons after play Winter Box

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Post time 2019-12-30 07:08 PM | Show all posts |Read mode

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Hi, i lost my 450 diamonds after play the winter box..

I using 3 tickets to play then get 3 heros only

I using 3 tickets to play then get 3 heros only

I using 3 tickets to play only get 3 skins, right??


But the system show me i play 4 times already but i only use 3 tickets to play

But the system show me i play 4 times already but i only use 3 tickets to play
But the system show me i play 4 times already but i only play 3 times.. After that i found out i lost my 450 diamonds..

I need request refund my lost 450 diamonds, please.. Try to send email but no one reply me.. Any way can contact customer service??

Post time 2019-12-31 02:23 AM | Show all posts
I might be wrong but I dont think you lost 450 diamonds. Yes, you did 4 draws and one of them might be the one getting the skin you already have. Do Check your eternity fragments to confirm.
Post time 2019-12-31 08:54 PM | Show all posts
Check your eternity fragments to confirm. You might got a duplicate skin.
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