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[Payment-Contact Customer Service] Payment made, but didn’t receive the diamonds

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Post time 2019-11-10 08:54 PM From mobile phone | Show all posts |Read mode

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Payment RM39.90 made for the 500 + 65 free diamonds failed on the 1st time when purchase, but after few days I received a amount was deduct from my account and a Apple receipt was send to me, but when I try to look inside the app, the diamonds quantity isn’t increase????
ID: 51118347
Server: 2212
Name: 梦影
Email: williamccn85@gmail.com
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Post time 2019-11-10 09:15 PM | Show all posts
Hi, please contact to CS in game > Payment problem > IOS, include this proof of payment to them
 Author| Post time 2019-11-11 11:23 AM | Show all posts
Ncup.Ajh replied at 2019-11-10 09:15 PM
Hi, please contact to CS in game > Payment problem > IOS, include this proof of payment to them

Already contact, twice !!!!!, not helpful at all, even ask me to contact apple service for this case, what the hell for this type of service, i didn't receive the in-app purchase item also can't help me deliver to me, lousy CUSTOMER SERVICE
Post time 2019-11-11 11:25 PM | Show all posts
williamccn85 replied at 2019-11-11 11:23 AM
Already contact, twice !!!!!, not helpful at all, even ask me to contact apple service for this ca ...

contact apple service about this issue. Let them know you did not receive diamonds and mlbb cs told you to contact apple cs.
Post time 2019-11-13 10:12 AM From mobile phone | Show all posts
Smartpay didnt connect to appstore
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