Mobile Legends: Bang Bang

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[Crashing] LOADING SCREEN FREEZING

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Post time 2019-10-9 09:38 PM From mobile phone | Show all posts |Read mode

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I'm expreriencing a problem on the game right now, sometimes when I'm draft picking, the game suddenly freezes out of nowhere and I need to restart the game so that the freeze will be gone, same goes with the loading screen too it sometimes freezes, I can tell it by the loading percent because none of them is changing, so I also had to restart the game which will lead me to be in last on our game and lose a lot of stars. Here in the pictures the freezing started and when I tried to exit the game and reconnect, it freezes again. Hopefully you will notice this because I can't rank up and play properly, thank you.
Screenshot_2019-10-09-21-33-35-776_com.mobile.legends.jpg
Screenshot_2019-10-09-21-32-15-997_com.mobile.legends.jpg
Post time 2019-10-10 11:57 PM | Show all posts
gøLd replied at 2019-10-10 06:47 PM
ign: gøLd
id: 216495968 (3505)
device: Xiaomi Redmi 6A (Android)

Thanks for providing all those information, we will submit this immediately
Post time 2019-10-9 10:04 PM | Show all posts
Please provide these information
your Username in game, ID (Server):
Device (OS):
Game client version: also the date when it occured
make sure your MLBB app and your device system have been upgraded to the latest version
for more details you can join on Discord MLBB Official about your Crash problems that cannot load into battlefield
https://discord.gg/6Tr5Hyw

Post time 2019-10-10 02:01 AM | Show all posts
post the information as ncup asked for. we will submit the bug report. thanks.
Post time 2019-10-10 11:09 AM | Show all posts
freez again
stuck loading screen.jpeg

Comments

Please provide the same information as above  Post time 2019-10-10 11:53 PM
 Author| Post time 2019-10-10 07:47 PM From mobile phone | Show all posts
Ncup.Ajh replied at 2019-10-9 10:04 PM
Please provide these information
your Username in game, ID (Server):
Device (OS):

ign: gøLd
id: 216495968 (3505)
device: Xiaomi Redmi 6A (Android)
I forgot when it happens, but now it happens often.
 Author| Post time 2019-10-10 07:49 PM From mobile phone | Show all posts
gøLd replied at 2019-10-10 07:47 PM
ign: gøLd
id: 216495968 (3505)
device: Xiaomi Redmi 6A (Android)

Game Client Version: 1.4.14.4453
yep, the game and my device is updated to the latest.
Post time 2019-10-11 09:57 AM | Show all posts
i have the same problem yesterday. during draft pick, i was on the slot S3. suddenly while we picking heroes, my screen pop out to the main screen and couldn't touch anything. around 30-40 seconds only back to the draft screen.

when i m back to the draft, i have been auto selected for my hero. and there is one time during the time we choosing talent and emblem set it bounce out and need restart.

i try clear cache. hopefully will not happen again.

Game Client Version: 1.4.14.4453
ign: Kingz
id: 412541180
device: Iphone X (when using xs max no such issue)

Dont tell me to
 Author| Post time 2019-10-11 09:31 PM From mobile phone | Show all posts
Ncup.Ajh replied at 2019-10-10 11:57 PM
Thanks for providing all those information, we will submit this immediately

thank you and I hope this will be fixed now.
Post time 2019-10-15 07:05 AM From mobile phone | Show all posts
Survival mode have this same problem too, please fix this bug so annoying !!

Comments

Don't forget to provide the information about how you triggered that bug  Post time 2019-10-15 11:56 AM
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