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Author: sikepong
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[Other Bug Report] [HELP!] Can't Change Moonton Password

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 Author| Post time 2019-10-10 11:55 AM | Show all posts
Edited by sikepong at 2019-10-10 11:56 AM
BD007 replied at 2019-10-10 02:11 AM
contact in game customer support as my fellow mods suggested.
in the mean time i will ask my supervi ...

I have contacted the customer support, sir .. quite repetitively like 2-4 times but there's no answer provided by the customer support that satisfied my needs ..

no offense, but I think that the in-game customer service must be upgraded / re-design to fulfill many player's needs.


Honestly I have 2 accounts (1 is my main account. and another 1 is my smurfing account).

both are logged in via different Moonton account.

I have literally NO PROBLEMS in changing password of my smurfing account .. everytime I submitted the password-reset inquiry they ALWAYS send me the email.

but the problem occurred only on my main account . everytime I use the "forget password feature" in order to change my password, it NEVER DID SEND ME ANY EMAIL .. thanks for your attention , I frankly thought that my case are unique case, I've asked many friends of mine , but they did never experienced the same problem as I'm having right now.
 Author| Post time 2019-10-15 01:23 PM | Show all posts
up .. up .. up ...

is there any solution to my problem ? pls help so I can change my password , please
 Author| Post time 2019-10-17 12:12 PM | Show all posts
still waiting for replies / solution .. no respond yet

does anyone in this forum tends to be having the same problem / bug as I am having right now ?
 Author| Post time 2019-10-19 02:45 PM | Show all posts
hello forum people . is there any solution to my problem ?

really wishing any moderator(s) / admin (s) could reply and give me any feedback regarding my issue .
Post time 2019-11-7 02:14 PM From mobile phone | Show all posts
sikepong replied at 2019-10-19 02:45 PM
hello forum people . is there any solution to my problem ?

really wishing any moderator(s) / admin ...

I also have the same problem.  Please help
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