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[Other Bug Report] MAP Bug

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Post time 2019-9-29 04:58 PM | Show all posts |Read mode

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Edited by FCK_AFK at 2019-9-29 04:59 PM

I have reported this bug more than two weeks ago

but until now I don't know the status of my report,
did'nt get feedback from CS

This bug occurs in all heroes,  usually occurs in the top and bottom lines

My device Samsung A30

*if you ask about my client id, my server id, my user id and blablablablabla
go ask your CS, you ask too much

**and if you suggest to reinstall the application, clear cache... plsss dont reply this thread

THX.... im done with your CS
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Post time 2019-9-29 06:10 PM | Show all posts
Edited by Ncup.Ajh at 2019-9-29 05:16 PM

Hi.. sorry for your problem that you are experience this bug.. customer service always receives many reports of problems to be dealt with every day, they are also human beings who need some time to handle and fix a problem one by one..
if indeed you have reported this bug problem for more than two weeks and haven't received a response or reply, I hope you're back willing to provide again about these information immediately
-your Username:
-ID & Server:
-Device (OS):
-Game client version: also the date when it occured..
we will soon know it if you provide all that info here, also we will submit and report this immediately to quickly fixed and we need your patience to get a reply regarding this issue
Thanks

Post time 2019-9-29 08:33 PM | Show all posts
extremely sorry to inform you that in game cs and forum are different department. so we don't have any information. if you don't give us the information as @Ncup.Ajh  asked , we can't proceed any further.
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