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[Other Bug Report] Starlight Member Sacred Statue

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Post time 2019-9-27 03:01 AM | Show all posts |Read mode

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Edited by Auɾa at 2019-9-27 03:02 AM

Whenever you obtain a new Sacred Statue from the Starlight Member interface, you cannot close the popup. I am using iPadOS 13, but this problem existed before I upgraded to iPadOS 13. I've already messaged Customer Service about this but they rejected it and said it was incomplete... ?!


The above interface appears when you collect a Sacred Statue from Starlight Rewards, but the 'Share' and 'Okay' buttons are not there. The only way to leave the interface is to restart the game.







Post time 2019-9-27 03:54 AM | Show all posts
problems for iOS users often occur like recently. There are new problems for iOS 13 users who have been notified in game mail box
Try clearing cache the game or if you need to reinstalling the game, and if everything was done it still happened Please provide your IGN, ID (Server)
Game client version:
Also the date when it occured
please be patient, customer service will immediately handle it, only need a little time to fix it depending on the number of problems they deal with

Post time 2019-9-27 08:15 AM | Show all posts
please provide these information stated below
profile and server id.
device model and os version
in game client versiondate when it occurred
how tk trigger this bug.
thanks.
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