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[Other Bug Report] Matchup Just Stops Loading Randomly?

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Post time 2019-8-11 01:40 AM | Show all posts |Read mode

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Edited by spqrmercy13 at 2019-8-11 06:47 AM

Hello!
So right now after hero selection, during the match load up, my matching simply stops loading. I've tried waiting to see if it's simply a slow connection but that does nothing. It doesn't do this for every game, only randonly. I've tried restarting my tablet, to redownloading the game, switching maps, looking for solutions online and so far, nothing has fixed the issue. This is a tremendous messup of my game because as an assassin player the first two minutes of the game can make or break you and since this started I now have to shutdown the app and relog in usually causing about a three minute afk at the start of the game. Can someone please help me out here??
Post time 2019-8-11 01:45 AM | Show all posts
What ur device bro?
Post time 2019-8-11 01:48 AM | Show all posts
Did you using unity client ? And pls provide your device model, i remember when i use samsung s4 my game always force close and i post my problem here and about 1 month dev fix it  
Post time 2019-8-11 01:52 AM | Show all posts
Try clearing your cache or when that happend restart game, tell me name of device
Post time 2019-8-11 02:30 AM | Show all posts
Like what StreetGamer said, try clearing your game cache. I recommend doing this before playing and see if this method fixes your problem.
Post time 2019-8-11 02:51 AM | Show all posts
Hello,
Please provide a recording of this issue, and we’ll note down the bug, further you can also report it in the ingame customers service
 Author| Post time 2019-8-11 04:15 AM | Show all posts
Edited by irezer at 2019-8-17 11:54 PM

PB1009 Southern Telecom Android 7.0 tablet.

DennisST replied at 2019-8-11 01:48 AM
Did you using unity client ? And pls provide your device model, i remember when i use samsung s4 my  ...

Yes I am using the unity client. And my device is a PB1009 Southern Telecom 7.0 Android tablet.

IZxCOLD replied at 2019-8-11 02:51 AM
Hello,
Please provide a recording of this issue, and we’ll note down the bug, further you can also  ...

I can't record it, my device isn't high end enough to record it, and as said it happens randomly so I don't know when exactly I'll need three recorder on.


Comments

Try using new engine unity 2017  Post time 2019-8-11 10:29 AM
Anonymous user  Post time 1970-1-1 08:00 AM
post_deleted
Post time 2019-8-11 06:40 AM | Show all posts
Most probably device not yet fully compatible with the game client.
Do submit a report to the customer service :)
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