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[Query] Removing bound moonton

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Post time 2019-6-10 02:50 PM | Show all posts |Read mode

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Hi.Anyone can help me to unbound my moonton account because i forgot my moonton account and i can't retrieve it anymore.Help me please so i can create new and bound another moonton account
Post time 2019-6-10 05:39 PM | Show all posts
I believe this one will help you :

Please contact in hame customer support for bind unbind issues.
Tap on the blue headset icon on the top left corner besides google play games icon or Facebook like icon.
Go to help>account problem>bind unbind issue>get form and fill it up.Wait 3-9 days depending on the traffic for reply
Post time 2019-6-11 11:01 AM | Show all posts
As far as i know moonton id can not be unbind.
Post time 2019-6-11 05:05 PM | Show all posts
If you already binded moonton account.. You can't to unbind it
Report to CS in game to more information for your problem account
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