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Network server error...lost 1 star because due to network error

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Post time 2019-5-31 07:08 AM | Show all posts |Read mode

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Dear staff,

During a rank game on Friday 31 of May 2019 more or less 00:45 hr , a server error occurred unexpectedly. I couldn’t finish the game and my team had a good standing. I tried to reconnect to the game but I couldn’t. This is not the first time that happened. I want my star back. My ID is 383777908. I spent a lot of money for this game and I expect you do something. Thanks in advance
Post time 2019-5-31 07:35 AM | Show all posts
I'm sorry to hear what happened, but I don't think it your star will be returned. I know it was not the first time, but still that incident happens and it happens to everyone.
Post time 2019-5-31 08:56 AM | Show all posts
Extremely sorry for your star loss.
You can contact in game customer support
Post time 2019-5-31 02:20 PM | Show all posts
Yeah it also happens to me several times. It happens when we were about to win or lose, specifically when we/enemies attack the base. I don't know if it's a bug or I just have a bad connection.
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