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[Other Bug Report] I didn’t gain a star after winning at ranked game

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Post time 2019-5-4 03:51 PM From mobile phone | Show all posts |Read mode

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Edited by SuperGirlCBY at 2019-5-4 03:54 PM

I was playing ranked game my team won the game i participated and i didn’t went afk or feed when the game ended something pop of saying network connection error and something, i restarted the game because it was stuck on the screen after i restart i saw my star didn’t get plus star (Legend lll 3 star which should be Legend lll with 4 star) i report issue to elvachatservice it says clear cache or check update so i did clear cache and my Mobile legend app was already updated so i doesn’t need to update,i came back but still no star was added

My ID: 26765641 (3204)
4B8A15A6-D28A-4DB4-B29D-FC20E57F64E3.jpeg
Post time 2019-5-4 04:25 PM | Show all posts
Maybe you afk?

Comments

Some i like it.. Disconnected no getting star  Post time 2019-5-4 04:39 PM
it could be  Post time 2019-5-4 04:34 PM
Post time 2019-5-4 05:37 PM | Show all posts
i didn’t went afk or feed


didn't go afk it even says on the battle history its a problem of losing connection which lost connection to the server which mean the server could not respond to the win hence no star

Comments

iri
Yeah sometimes it happens to me too especially when we're about to destroy enemy base, suddenly I lost connection and the screen jump out to the game main screen.  Post time 2019-5-6 01:33 PM
Post time 2019-5-4 09:13 PM | Show all posts
Please give us the battle history , id , server id, nick name, device model and os, game version. Thank you
 Author| Post time 2019-5-4 11:26 PM From mobile phone | Show all posts
Edited by Ncup.Ajh at 2019-12-30 11:24 AM
Ncup.Ajh replied at 2019-5-4 04:25 PM
Maybe you afk?

Nope not at all
Rexsamz replied at 2019-5-4 05:37 PM
didn't go afk it even says on the battle history its a problem of losing connection which lost c ...

same it will show up in the end of the game

BD007 replied at 2019-5-4 09:13 PM
Please give us the battle history , id , server id, nick name, device model and os, game version. Th ...

ID: 26765641 (3204)
Nick name: SuperGirlCBY
Device model: MQ8N2ZD/A
Os : 11.4 (15F79)
Game version: 1.3.68.3891
Post time 2019-5-6 06:27 AM | Show all posts
SuperGirlCBY replied at 2019-5-4 11:49 PM
ID: 26765641 (3204)
Nick name: SuperGirlCBY
Device model: MQ8N2ZD/A

Thanks for the information. We will contact cs on your behalf.

Comments

lol man  Post time 2019-5-9 11:20 AM
BD007 saves the day :)  Post time 2019-5-6 08:50 AM
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