Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] purchase of diamonds Apple

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Post time 2019-4-21 01:38 AM From mobile phone | Show all posts |Read mode

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Edited by Diigh at 2019-4-21 06:52 PM

I made a purchase worth $ 30 to participate in the promotion and did not receive the diamonds, this already has 5 days and I have no answers in the game support.
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Post time 2019-4-21 03:30 PM | Show all posts
Please contact in game customer service for this.
Its located on the top left corner besides your profile avatar(blue headset icon).Then go to help>payment issue>get the form and fill it up with this screenshot.
Also remove thie payment ss from here
If you want us to contact in game cs on behalf of you, we need your profile name, id number, server id, device model, date, os version and game version. Thanks.
Post time 2019-4-21 04:05 PM | Show all posts
Here's your diamond.
images.jpeg

 Author| Post time 2019-4-21 06:35 PM From mobile phone | Show all posts
BD007 replied at 2019-4-21 03:30 PM
Please contact in game customer service for this.
Its located on the top left corner besides your pr ...

I already tried however there is not a support field only automatic replies
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Post time 2019-4-22 08:23 AM | Show all posts
Have you checked your card if it was really charged already?
 Author| Post time 2019-4-22 11:52 AM From mobile phone | Show all posts
starboi replied at 2019-4-22 08:23 AM
Have you checked your card if it was really charged already?

yes, the purchase was made only the product was not delivered

Comments

Ouch! That must be resolved.  Post time 2019-4-22 01:45 PM
Post time 2019-4-22 01:09 PM | Show all posts
Edited by BD007 at 2019-4-22 01:11 PM
Diigh replied at 2019-4-21 06:35 PM
I already tried however there is not a support field only automatic replies

It will reply by someone. You need to wait a bit
Plus did you fill up the form? You did not. So cs cant help you. Do your report properly, cs can able to help you then.
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 Author| Post time 2019-4-22 05:54 PM From mobile phone | Show all posts
Edited by irezer at 2019-4-26 06:48 PM
BD007 replied at 2019-4-22 01:09 PM
It will reply by someone. You need to wait a bit
Plus did you fill up the form? You did not. So cs ...

can you please delete this post, just the image I'm not getting

thank you, I made the form today, you can delete the image of my payment here
Post time 2019-4-24 06:35 PM | Show all posts
Diigh replied at 2019-4-22 05:55 PM
thank you, I made the form today, you can delete the image of my payment here

Ok thanks for the update.
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