Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] I cannot recharge my account

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Post time 2018-11-20 11:37 AM | Show all posts |Read mode

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Hello. I am currently in Japan and have been playing mobile legends for about one year. I have a JCB debit card and I added it to my google play store.I also connect my mobile legend accout with google play. However, I cannot buy diamonds. Whenever I choose some diamond, only circle appear. Please help me with this problem. My phone is Mi Max and I use MIUI. My account ID is 60521432 and it is up-to-date with Min Sitthar Log in screen!

Post time 2018-11-20 12:45 PM | Show all posts
@drscoobynub

Hello, you might want to contact our in-game customer service for that. It's pretty easy to send them a report: open your game and locate the man with headset, it's on the upper left corner of your screen > choose help > then payment problem and choose the corresponding option that suits you!
Post time 2018-11-20 01:14 PM | Show all posts
Other than that, try to reinstall mlbb.
And also clear the cache of playstore and play games from
Setting>apps>playstore>clear data and cache.
 Author| Post time 2018-11-20 02:51 PM | Show all posts
@streetsneeze and @BD007
Thank you for your advice. Reinstalling and cleaning cache did not work and so I will be reporting to montoon.
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