Mobile Legends: Bang Bang

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DIAMONDS NOT RECEIVED

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Post time 2018-10-11 11:28 PM | Show all posts |Read mode

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Hi, I recently placed orders for 50(bonus +5) Diamonds twice, but only received one bundle i.e instead of receiving 55+55=110, I received only one bundle of 55 Diamonds. Also received only 1 payment confirmation receipt from google Play but my bank still charged me twice for which I have the bank statement & its clearly mentioned two charges from google play, MLBB customer service doesn't seem to understand this & I don't think I'm getting any help from them, I really wanted to get the Leomard skin during the discount, now the discount period is over & I have to shell out more money to buy the skin, this was overall a very dissapointing experience from MLBB, esp for someone who has always been a supporter & a fan of the game
Post time 2018-10-11 11:47 PM | Show all posts
Hello,
if you don't receive receipt from the google, there might be transaction error from bank. Don't worry, in that case the bank will surely refund.
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