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[Talk With Developer] Weekly Feedbacks [08/13/2018 - 08/19/2018]

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Post time 2018-8-30 11:40 PM | Show all posts |Read mode

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Weekly Feedbacks [08/13/2018 - 08/19/2018]

Dear all,


This is the weekly report of feedback :

1. Global Server

Failed to share through FB

Description : Failed to share through FB.

Tags : bug+fb share.

Informer
Patch Version
Device
Number of Feedbacks
1.2.98
Android
86

Person in Charge : Liu Qin, Luo Da, Qi XioaKang.

Status : Fix in patch 304.3. IOS player can update in store and Android player can update in game..

Failed to upload Avata

Description : Failed to upload Avata.

Tags : bug+avatar.

Informer
Patch Version
Device
Number of Feedbacks
1.2.98
Android
21

Person in Charge : Zhang ZiMin.

Status : Please authorize the permission for apps to upload photo and check the internet..

Icon for Trial Card is black

Description : Icon for Trial Card is black.

Tags : bug+trial card.

Informer
Patch Version
Device
Number of Feedbacks
91189951 (57011)
1.2.97
Android
1

Person in Charge : Xie Bin.

Status : These are Trial Card sent to player accidently last time.

Akai stuck in wall

Description : Akai stuck in wall. https://www.youtube.com/watch?v=qrU_DdlltdI

Tags : bug+stuck.

Informer
Patch Version
Device
Number of Feedbacks
205214498 (4048)
1.2.98
Android
1

Person in Charge : Quan HaiLoong.

Status : Need replay, what we have for the moment is only a video clip. Tried many times but couldn’t redo it.

Unable to see chatting

Description : Unable to see chatting.

Tags : bug+chatting.

Informer
Patch Version
Device
Number of Feedbacks
1.2.98
Android & iOS
19

Person in Charge : Qi XiaoKang, Zhang ZiJian.

Status : Chat server temporary optimization, will fix in patch 06 of Global Server.





2. Advance Server

* ID of the player in yellow will be rewarded in advance server.

Sound missing during game.

Informer ID
Informer Server
Number of Feedbacks
120590478
57011
4

Person in Charge : Huang Chen.

Status : It’s a problem with patch 313.1, already fixed in patch 314.1.

Thamuz: Scythe would not return if Thamuz is too far from it, and the passive wouldn’t trigger as well.

Informer ID
Informer Server
Number of Feedbacks
6681290
57002
6

Person in Charge : Gao Chong.

Status : Known issue, will be fixed in patch 08..

Description for Harith skill 1 and ulti missing.

Informer ID
Informer Server
Number of Feedbacks
66811936
57001
3

Person in Charge : Ma WenXin.

Status : Known issue, will be fixed in patch 10.

Cheating report.

Informer ID
Informer Server
Number of Feedbacks
219650879
57014
1

Person in Charge : Chen HouDong.

Status : Check that match, the headcount killed seems not right.

Problem with Moskov skin background display (Javelin Champion).

Informer ID
Informer Server
Number of Feedbacks
217215771
57012
1

Person in Charge : Zhou ZhiQiang, Liu SiYu.

Status : Maybe due to extra resources is not fully downloaded yet.





This is not all of the reports, please download the documents below to view all reports.


Download Files

Post time 2018-8-31 03:43 AM | Show all posts
still no matchmaking improvement... wow... just wow...
Post time 2018-8-31 11:37 PM | Show all posts
thejuna replied at 2018-8-31 03:43 AM
still no matchmaking improvement... wow... just wow...

Because they don't care.
 Author| Post time 2018-9-1 05:03 PM | Show all posts
Hi @goarweam

and Hi @thejuna If pleased, please can you explain me what kind of improvement is that? but I recommend you to write it down in Suggestion sub-forum.
Post time 2018-9-2 06:32 AM From mobile phone | Show all posts
goarweam replied at 2018-8-31 11:37 PM
Because they don't care.

That or their devs really aren't skilled enough to improve it. Heck! They don't even acknowledge that it needs improvement!
Post time 2018-9-2 06:38 AM From mobile phone | Show all posts
Xaverine replied at 2018-9-1 05:03 PM
Hi @goarweam

and Hi @thejuna If pleased, please can you explain me what kind of improve ...

Oh, please! Don't BS me... I've already done that! Did I get even just an acknowledgement? No! Nothing at all!

There have been several suggestions on improving the matchmaking in this forum, but I have never seen any reports that the devs are including any plans at all in making changes to the matchmaking system.

This is the first time ever, that an admin/moderator has even noticed my comment about the matchmaking.

You guys really know how to make your players feel their opinion is valuable [that's sarcasm, in case you missed it]

But if you want my suggestion, stay away from using Elo rating (if you really are using Elo). It just doesn't work for moba, in general. There have been numerous articles about how ineffective it is and many better mobas have noved away from using that system.
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