Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] Unable to gift skin. Device ID does not match. Contact CS.

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Post time 2018-8-11 05:51 AM From mobile phone | Show all posts |Read mode

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Well I did contact CS but they don't even bother to reply.

The problem is as attached on the image. Any helps are appreciated
Screenshot_2018-08-09-23-31-11-081_com.mobile.legends.png
 Author| Post time 2018-8-12 10:17 AM From mobile phone | Show all posts
Edited by FouGilang at 2018-8-12 10:21 AM

So it seems that even here, customer service is non existent
Glad to know that this game is not worth spending
Post time 2018-8-11 05:53 AM | Show all posts
Most proby you switched device or net.
Contact in game customer service again.
 Author| Post time 2018-8-11 08:07 AM From mobile phone | Show all posts
I only have 1 device
My IP practically changed every few hours so by that logic I should never be able to gift since ancient times

Now If only we have CS to ask these kind of things
Post time 2018-8-13 03:51 PM From mobile phone | Show all posts
Post time 2018-8-13 03:52 PM From mobile phone | Show all posts
Post time 2018-9-14 05:08 AM | Show all posts
hi, i have this problem too i dont know how to solve it, i used my brother account to purchase diamond and send skin to my account, and it shows that error.. any solutions? Tq
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