Hi @2easy4killme please contact customer service at mobilelegendsgame@gmail.com and also provide them the details of your account like server id game id and the screenshot of the issue.
Standard reply may take upto 5-7 days so please wait patiently.
Don't forget to double check with your SmartPay+ vendor as well.
They may apply some "ghost" charge or something like that.
The past cases have been the problem with the payment vendor instead...
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Post time 2018-8-4 11:37 AM
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