Refund Request for Unauthorized Purchase

zekken123 · Post time 2018-7-17 01:10 PM

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My brother used my account, he is a person with disability. He purchased diamonds using my Smart postpaid number and used it to buy heroes, skins and sending gifts to friends.

I thought you need he need to login using google account so I gave him my password. I just received a notice from my provider regarding that. Then I called my provider and the charge has not been posted yet. Please help me out. I don't want to pay one thousand six hundred plus for that. It was unauthorized.

Phone number: PH +639088827113
EMAIL: guiaecotabz95@gmail.com
ML screen name: *zekken

IZxCOLD · Post time 2018-7-17 01:13 PM

hello,
you can try to use the payment issue form in the ingame customers service, chances are low that they would refund it but you can give it a try

zekken123 · Post time 2018-7-17 01:14 PM

Thank you. I'll try that.

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[Payment-Contact Customer Service] Refund Request for Unauthorized Purchase

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