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[Payment-Contact Customer Service] Refund Request for Unauthorized Purchase

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Post time 2018-7-17 01:10 PM From mobile phone | Show all posts |Read mode

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My brother used my account, he is a person with disability. He purchased diamonds using my Smart postpaid number and used it to buy heroes, skins and sending gifts to friends.

I thought you need he need to login using google account so I gave him my password. I just received a notice from my provider regarding that. Then I called my provider and the charge has not been posted yet. Please help me out. I don't want to pay one thousand six hundred plus for that. It was unauthorized.  

Phone number: PH +639088827113
EMAIL: guiaecotabz95@gmail.com
ML screen name: *zekken
Post time 2018-7-17 01:13 PM | Show all posts
hello,
you can try to use the payment issue form in the ingame customers service, chances are low that they would refund it but you can give it a try
 Author| Post time 2018-7-17 01:14 PM From mobile phone | Show all posts
Thank you. I'll try that.
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