Mobile Legends: Bang Bang

 Forgot password?
 Register now.
View: 1430|Reply: 6
Collapse the left

[Talk With Developer] Feedback From Game Designer to Customer Service to Player 06/25- 07/01

[Copy link]
Post time 2018-7-12 12:10 AM | Show all posts |Read mode

Sign up now, Make more friends, Enjoy with more features, Let you easily Fun Community.

You have to Login for download or view attachment(s). No Account? Register

x
Edited by Xaverine at 2018-7-12 04:21 PM

Weekly Feedback [06/25/2018 - 07/01/2018]

Here is a weekly report from player feedbacks :

Bug Reports

Unable to use Skin of Season 8

Description : Unable to use Season Skin Reward of Season 8.

Tags : bug+season skin. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.88
Android & iOS
903

Person in Charge : Xu DeMing, Tan ShiQi, Lu WenBin.

Status : Already sent update notice & fix urgently.

Failed to upload Avatar

Description : Failed to upload Avatar

Tags : bug+avatar. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.88
Android
48

Person in Charge : Zhang ZiMin.

Status : Usually occurs during network unstable or player didn’t approve the authorization. Need to further observe.

Data not sync.

Description : Data not sync.

Tags : bug+data not sync.. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.88
Android & iOS
33

Person in Charge : Li BoNan.

Status : Data reveals that synchronization rate is fine. .

Made prediction by using Guess Token, however it’s not been recorded.

Description : Made prediction by using Guess Token, however it’s not been recorded.

Tags : bug+Guess. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.81
Android & iOS
9

Person in Charge : Weng YanWen.

Status : Programming issue already sent email to apologize & compensate.

Blackscreen in Survival Mode

Description : Blackscreen in Survival Mode

Tags : bug+Survival Mode+Black Screen. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.81
Android
4

Person in Charge : Huang Chen, Ji YiQian, Hou JinXue.

Status : Have found a reason, will be fixed in future patch.

Skill identifier missing

Description : Skill identifier missing

Tags : bug+battle bug. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
27446019 (3036)
1.2.81
Android & iOS

Person in Charge : Gao Chong, Li JiaFeng.

Status : The bug is not repeated and player did not report officially. no record to be checked.

Icon item mismatch in Survival Mode

Description : Icon item mismatch in Survival Mode.

Tags : bug+Survival Mode+item. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
35540668 (57002),64262685 (57001).
1.2.81
Android

Person in Charge : Huang Chen.

Status : Already fixed in Advance Server; wouldn’t happen in patch.88.

Classic/Rank Mode - Item received is different from what actually purchased in shop

Description : Classic/Rank Mode - Item received is different from what actually purchased in shop.

Tags : bug+item purchased. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
225050377 (57016),164439172 (57003).
1.2.81
Android

Person in Charge : Xie Bin.

Status : Coding issue with Survival Mode, will be fixed in patch.92.

Unable to see conversation in public chat room

Description : Unable to see conversation in public chat room.

Tags : bug+chatting. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
197513338 (7207),22034544 (4013), https://youtu.be/_VBbhsz-4lM.
1.2.81
Android & iOS

Person in Charge : Zhang ZiJian.

Status : Modified few weeks ago; further observe.

Number of star not changing after Rank Match

Description : Number of star not changing after Rank Match.

Tags : bug+rank. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
147463157 (2753)
1.2.81
Android

Person in Charge : Qi XiaoKang.

Status : Will be checked first, already in process.

Certain control button missing during gameplay, i.e. settings.

Description : Certain control button missing during gameplay, i.e. settings.

Tags : bug+icon missing. ETA on Fix : Fixed in patch.88.

Informer
Patch Version
Device
Number of Feedbacks
24111560 (2029).
1.2.81
Android

Person in Charge : Han Lu.

Status : Already fixed in patch.88.

Unable to open treasure chest.

Description : Unable to open treasure chest.

Tags : bug+treasure chest. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
21700814 (2025).
1.2.88
Android
903

Person in Charge : Tan ShiQi, Cao XuYang.

Status : Fixed in patch.92.

No trophy is granted after purchasing Skin- Conqueror.

Description : No trophy is granted after purchasing Skin- Conqueror.

Tags : bug+trophy. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
1.2.88
Android & iOS

Person in Charge : Zhang ZiMin.

Status : Will be fixed in future patch.

Unable to delete a friend (level 0) which is blacklisted by player.

Description : Unable to delete a friend (level 0) which is blacklisted by player.

Tags : bug+friend. ETA on Fix : to be fixed.

Informer
Patch Version
Device
Number of Feedbacks
30672324 (57002).
1.2.88
Android

Person in Charge : Qi XiaoKang, Liu Xin, Zhang Zhen.

Status : Will be checked & find out solution.

Feedback from Advance Server :

ID of the player in yellow will be rewarded in advance server.

Kaja able to use skill 2 even it’s in CD.

Informer ID
Informer Server
Number of Feedbacks
207381444
57012
13

Person in Charge : Gao Chong.

Status : Known issue. Currently Kaja has been disabled..

After using Karina hero trial card, players can use Karina in the Rank Mode.

Informer ID
Informer Server
Number of Feedbacks
42375557
57003
1

Person in Charge : Zhou ZhiQiang.

Status : If the player has Karina, The hero trial card can be used in Rank Mode.

There are two Miya in the same team when checking battle result.

Informer ID
Informer Server
Number of Feedbacks
148605274
57003
1

Person in Charge : Li Peng, Yan DeYing.

Status : It’s really happened, issue has been issued to Li Peng to find out solution.

Skin in fragment store can be given to friends via diamonds.

Informer ID
Informer Server
Number of Feedbacks
107459715
57011
1

Person in Charge : Zhou ZhiQiang.

Status : This issue is not easy to be identified, need QA to recurring the issue.

Using Natalia, but skill icons are belongs to Miya.

Informer ID
Informer Server
Number of Feedbacks
173665233
57012
1

Person in Charge : Song HongLiang, Ji YiQian.

Status : Included in the patch update 92, followed up.

Blackscreen in Survival Mode.

Informer ID
Informer Server
Number of Feedbacks
51183104
57007
1

Person in Charge : Ji YiQian, Hou XueJin.

Status : This issue has been followed up.

Icon missing in Battle Result.

Informer ID
Informer Server
Number of Feedbacks
49661196
57003
1

Person in Charge : Zhang ZiMin.

Status : This issue has been issued to be followed up.





Download original files : Feedbacks 06/25-07/01

Post time 2018-7-15 10:24 PM From mobile phone | Show all posts
Informer id: 73900518
Informer server: 2038
Number of feedback: 1
"Bug in prep after use gear set"
Current version: 1.2.88.296.1
Screenshot_2018-07-15-20-59-35-123_com.mobile.legends.png
Post time 2018-7-16 06:23 PM From mobile phone | Show all posts
Chou first skill get nerfed on cd are you kidding, only that thing make chou good at open war help team escape from war dude reply this
Post time 2018-7-16 10:06 PM | Show all posts
i can't recover my ml account always giving me * words say recover again after 24 hrs but i always answer the right question but for ml it's wrong i think it's for the phone i use ios iphone 5 last year and now i use iphone 6 so i need to transfer all my details but in ml. so hustle need to be lvl 8 and after that what it's been 2week when istart recovering i'm totally mad right now i need to use it now but again need to wait 24hrs again to answer that *ing question again so do asap action
 Author| Post time 2018-7-17 06:52 PM | Show all posts
@Ridwan25 please post it on bug report section bro, and also submit a report to ingame cs as well.

@Jhon01 Hi bro, i dont know what to say since I'm not use Chou in the game. but your suggestions is always welcome, you can make a thread about it in Suggestion and explain what you think is the best for current heroes.

@JanCaleb25 Have you try to ask ingame cs to solve your issue? also please you can make a thread about your issue in Bug Report bro, with detailed info also some screenshot about your issue.
Post time 2018-7-18 01:56 PM From mobile phone | Show all posts
why the verification code was not sent?
Post time 2018-7-18 01:56 PM From mobile phone | Show all posts
why the verification code was not sent?
You have to log in before you can reply Login | Register now.

Points Rules

Mobile Phone Version|Dark Room|Mobile Legends: Bang Bang Official Forum  

2018-7-23 09:44 PM GMT+8

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list