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[Talk With Developer] Feedback From Game Designer to Customer Service to Player 06.18-06.24

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Post time 2018-7-6 08:29 PM | Show all posts |Read mode

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Edited by cerealkiller at 2018-7-6 08:29 PM

Dear all,
Thefollowing are weekly report of feedback:
*Rules of AFK will be improved in Global Server patch.88
*Regarding on Hayabusa’s revamp, we will take note of the recentfeedback from players and adjust accordingly, but it is a must to revamp it.
Fix.jpg

Thefollowing are status of feedback from Advance Server:
* Player highlighted in yellow will bereward in advance server

  
Feedback of Last Week
  
No
Description
Feedback Numbers
PIC

  
ID
Server
1
Alice’s background story replaced by story of Saber
3
Xie Chen Jie
Check and to be fixed in patch.92
16283336
57005
2
Skill description changed to Aulrad
2
Xie Chen Jie
Check and to be fixed in patch.92
110145695
57011
3
Icon of equipment is wrongly display in game, but  it’s correct in gameplay summary.
3
Xie Bin
Check and see if can re-produce such issue
103399850
57012
4
Description of Lancelot’s skill 1 includes Odette.
1
Xie Bin, Xie Chen Jie
Known issue, will be fixed in patch.92
210862313
57012
5
No report button after game of Mirror Match
2
Ma Wen Xin
Known issue, will be fixed in patch.92
206408487
57015
6
No report button after game
1
Ma Wen Xin
Known issue, will be fixed in patch.92
68526281
57014
7
Fanny able to use skill 1 while she die during using  skill 2.
2
Gao Chong
See if there is recorded replay
80045281
57001
8
Point of view remains with Jawhead if Angela cast  ulti on it. Need to Recall then only able to get back her point of view.
1
Gao Chong, Wang Wen Wu
Need replay, Angela’s issue will be fixed in  patch.94.
160713657
57014
9
Projectile of Cyc’s ulti send to wrong direction  even Karrie is being locked by the ulti. Projectile of Cyc skill 2 shoot to  somewhere which no creep or hero.
1
Deng De Cai
Try to re-produce the issue
19640944
57017
10
Skill of Cyc, Saber, Miya, Vexana are same in Mayhem  Mode.
1
Xie Chen Jie
Check the issue.
25329291
57009
11
Item in Survival Mode turns to other item without  any reason.
1
Huang Chen, Quan Hai Loong
Check the issue, Wen Bin & Huang Chen are  checking on it.
54976264
57004
12
Mega potion  turns into another item when selecting it in Survival Mode. Unable to drop  item.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
212592591
57017
13
Full item in Survival Mode, somehow, suddenly left  two items after revives teammate, and become unable to drop any item.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
35540668
57002
14
Layla & Bruno able to continue battle in  Survival Mode although they are already death.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
102588564
57013
15
Player’s item  will change according to item of opponent in Survival Mode. Unable to drop  item.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
53291147
57010
16
Unable to drop item in Survival Mode.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
67920464
57017
17
Survival Mode, item mixed among player in same team,  unable to drop item.
1
Huang Chen, Quan Hai Loong
Check the  issue, Wen Bin & Huang Chen are checking on it.
224202340
57017
18
Distance of Gusion’s skill 2 is too long.
1
Peng Tao
It is bug if happen during casting, but it is normal  if happen during recalling the daggers.
123625495
57011
19
Lancelot can cast skill 2 twice.
1
Deng De cai
QA please check
204770116
57016
20
Lancelot able to cast skill 2 after death
1
Deng De Cai
QA please  re-produce the issue and check
199097454
57015
21
Trial card  for Fany’s skin (Campus Youth) can turn  into permanent
1
Zhou Zhi Qiang
Please check, seems impossible
217991165
57013
22
Able to use skin which is not purchase yet.
1
Zhou Zhi Qiang
Maybe because of using trial card
115022755
57016
23
Assist kill is counted for Miya after Karina killed  a hero, although Miya is not involve in the fight.
1

  
Message unclear
220336363
57016
24
Unable to save replay
1

  
Message unclear
97821848
57017
25
Using Cyc in  Brawl Mode, item become Physical Damage Equipment.
1
Quan Hai Loong
Known issue, QA working on it. Same issue occurs in  other mode as well.
234970502
57012
26
Return to main page after a match is starting.
1
Song Hong Liang, Yan De Ying
Check the issue, issue one bill to Hong Liang
186293409
57013
27
Return to main page after a match is starting.
1
Song Hong Liang, Yan De Ying
25002525
57007
28
Theme map selection remain at centre when both  parties are selecting hero
1
Song Hong Liang
Check the issue, issue bill to Hong Liang
60367822
57013
29
No Magic Dust icon display at page Preparation.
1
Liu Jing Yu
Already fixed  in patch.88
173723195
57017
30
In game, saw listing of other player’s item instead  of item list to be purchase after clicking on store icon.
1
Xie Bin
Let Jia Feng to re-produce it, see if we can fix it  in patch.92.
233030004
57015
31
Icon of  Equipment purchased missing in game, thus, unable to sell current item to  make slot for other item.
1
61005543
57009
32
Display of quick buy equipment are different from  what actually purchased after clicking on it.
1
176772425
57015
33
Some hero  information are wrong
1

  
Message unclear
76790270
57002
34
Crash occurs in Survival Mode
1

  
Occurs when memory space is not enough
152323783
57009
35
Lag after updates
1

150016164
57013
36
Need to click on button multiple times to take  effect.
1

  
Might due to lag
53003447
57002
37
Teaching Mode, description for Passive skill of  Layla replaced by Miya’s passive
1

  
Known issue, will be fixed
232746046
57012
38
Teaching Mode, there are 6 opponents where we only  have 3.
1

  
Any replay?
156424036
57016
39
Vale’s model colour is dark but only the outfit is  bright
1

  
Resources not downloaded completely
64262685
57001
40
Lord floating
1

  
Any replay?
120255732
57014
41
Unable to switch direction when Johnson is using  ulti
1

  
Message unclear
150955332
57017
42
Account being reset
1

  
Small account will be reset in Advance Server every  certain period
217433051
57014
43
No sound effect for hero’s skin
1

  
Resources not downloaded completely
210655753
57017
44
Unable to add AI player in Custom Mode.
1

  
That’s the design.
175328606
57013
45
Basic attack able to attack hero from far away
1

  
Message unclear
103988733
57016




Content Already In Weekly Report



  
No
Description
Feedback Numbers
PIC

  
ID
Server
1
Blackscreen in Survival Mode
4
Huang Chen, Ji Yi Qian
Probably because didn’t load the shader in first time, can solve  through restart, fix in patch.96
24321415
57004
2
Rules of Survival Mode didn’t update to the latest
1
Quan Hai Loong
Update in  patch.88
61005543
57009




Player’s feedback



  
No
Description
Feedback Numbers
PIC

  
ID
Server
1
Need to  re-download extra resources after switching back to Advance Server. It’s too  consuming data

  
Qi Hui, Dou Lin Yun
In progress
157829726
57012
2
Able to have full download in app store to avoid downloading  extra resources when starting game

Not in plan
92364854
57008
3
No spacing between name & system message in  dialog of commenting another player after game. (e.g. AUDACIOUS ANGEL commendedMLLEEK), make it  difficult to read.

  
Zhang Zi Min
Added wording  color to differentiate it in pacth.90
78035983
57016


Feedback From Game Designer to Customer Service to Player 06.18-06.24.rar

8.6 MB, Downloads: 92

Post time 2018-7-8 09:36 PM | Show all posts
in haya's case, he is strong but people don't wanna adapt to him, in my opinion if people keep asking for buffs he may get too OP. usually i would say listen to the community but man this is so unncessary.

and than finally some AFK people count was getting higher and higher. so yeah depending on what the punishment is it may get reduced
Post time 2018-7-9 02:41 AM From mobile phone | Show all posts
Please Yi Shun Shin new epic skin because he have 2 elite skin :(
Post time 2018-7-9 12:13 PM | Show all posts
please help I can't share my post on facebook I can't finish quests
I already reported ingame support but I can't attach picture that's why
I can't send my report there..
id: 29701528
Post time 2018-7-10 04:25 AM From mobile phone | Show all posts
How do i get away from INDIAN SERVER? PLEASE HELP ME  i find lots of afk  and nooob players from indian server please do somthing about it, i dont  wana  play in INDIAN SERVER
Post time 2018-7-11 03:43 PM From mobile phone | Show all posts
IZxCOLD replied at 2018-7-8 09:36 PM
in haya's case, he is strong but people don't wanna adapt to him, in my opinion if people keep askin ...

Help me GM
Post time 2018-7-11 06:27 PM | Show all posts
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