Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] Starlight Payment Problem

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Post time 2018-7-2 07:42 PM From mobile phone | Show all posts |Read mode

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I've bought the july starlight membership but it didn't activate. There was no confirmation email or anything but the payment went through ( as i checked my bank account) .I've tried contacting in game cs , mlbb email and such but no one  even care to reply. I have a screenshot of my bank account's mini statement .

I've found many similar threads like this facing the same issue and i never find the problem being solved . I dont believe this i, i mean mobile legend is a big and trending game right now with 100+ million downloads just on android . I never expected this type of customer service from them.
Post time 2018-7-3 07:41 PM | Show all posts
Please contact in game customer support as soon as possible.
Tap on the blue headset icon on the top left corner besides google play games icon or instagram like icon.
GO to help and select bug report.
Provide all the necessary information along with the screenshot.
Submit and wait for reply.
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