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[Other Official News] Network troubleshooting tools

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Post time 2018-6-29 05:38 PM | Show all posts |Read mode

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Network checking tool:  ——iphone/ipad tool:iNetTools
1、Troubleshoot login issue. Description: loading stuck at the very beginning of the progress bar Enter test ip/domainnewlogin.ml.youngjoygame.com,newlogin.ml.mlbangbang.com,75.126.166.233,169.46.132.176,169.44.59.251,169.46.180.109 Use both ping& trace route
1. Troubleshoot login issue. Description: loading stuck at the very beginning of the progress bar. Troubleshootingtool ip: newlogin.ml.youngjoygame.com,newlogin.ml.mlbangbang.com,75.126.166.233,169.46.132.176,169.44.59.251,169.46.180.109

2.Troubleshoot game login issue Description: loadingstuck at the very beginning of the progress bar. Troubleshooting tool ip: 119.81.28.236,119.81.52.75,149.129.220.135,149.129.221.144


Send the result of ping to customer service.

Check this to know how to contact cs



网络检测工具:——iphone/ipad工具:iNetTools1、排查login登录问题现象:loading卡在进度条最开始阶段输入测试ip/域名:newlogin.ml.youngjoygame.com,newlogin.ml.mlbangbang.com,75.126.166.233,169.46.132.176,169.44.59.251,169.46.180.109   分别用ping和traceroute对以上ip进行检测——安卓工具链接:
https://drive.google.com/file/d/1UYkOXDH98BmLFS2ZM3YiHJyJF2-zoFQf/view?usp=sharing1、排查login登录问题现象:loading卡在进度条最开始阶段工具测试ip:newlogin.ml.youngjoygame.com,newlogin.ml.mlbangbang.com,75.126.166.233,169.46.132.176,169.44.59.251,169.46.180.1092、排查game登录问题   现象:loading卡在进度条最后阶段   工具测试ip:119.81.28.236,119.81.52.75,149.129.220.135,149.129.221.144


把ping的结果发给游戏客服。




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Post time 2018-7-18 09:30 AM | Show all posts
im very confused how does this work?
Post time 2018-7-18 09:32 AM | Show all posts
same here
Post time 2018-7-18 09:36 AM | Show all posts
Edited by Xaverine at 2018-7-18 08:37 AM

@Anthony(Heater) @Banuzzi16 this is to troubleshoot your network connection. to get the result about your connections when trying to connect to mobile legends. please do the instruction, after that contact ingame customer service and provide the result.

while we are waiting for the fix, please follow the way that provided in this thread.
[Login] [IOS] Solution for "Error 86/unstable connection" bug
Post time 2018-7-18 10:11 AM From mobile phone | Show all posts
What is the port for those IP addresses ???
Post time 2018-7-18 10:57 AM | Show all posts
did not work at all....
Post time 2018-7-18 11:58 AM | Show all posts
This method doesn’t work
Post time 2018-7-18 01:51 PM From mobile phone | Show all posts
Doesn’t work!! All my events gone!! When u replace!
Post time 2018-7-18 07:10 PM | Show all posts
No work ;(
Post time 2018-7-19 01:06 AM | Show all posts
Screenshot_20180718-115703.png

I dont rlly understand how this works but i think it wouldnt say "connection failed" lol there's another screen shoots.

Screenshot_20180718-120326.png Screenshot_20180718-120430.png

Ping & Traceroute...

So, whats the problem? And when they gonna fix this?
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