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[Payment-Contact Customer Service] RECHARGE PROBLEM

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Post time 2018-4-25 09:33 PM From mobile phone | Show all posts |Read mode

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Post time 2018-4-25 09:45 PM | Show all posts
Ok try this
The best way to resolve this is to contact Apple, as the error message suggests. Please follow the steps below to contact Apple.

1-Visit expresslane.apple.com

2-Select iTunes

3-Select iTunes Store

4-Select Purchase and Billing

5-Then select “Unable to Purchase from iTunes Store”

6-Select how you want to contact Apple: email, chat or schedule a call. Choose one and contact Apple.

If you do not want to contact Apple, you may try the following troubleshooting tips:

1-Tap Settings > iTunes and App Stores > Apple ID > View Apple ID enter your Apple ID and password then tap OK. View ‘Payment Information’ and make sure that payment account information is correct and up to date. Enter your security code and expiration date.

2-Restart your device

3-Log out of the iTunes store by going to Settings > iTunes & App Stores > Apple ID > Sign Out. Then sign in.

4-Go to Settings > General > Restrictions. If you enabled Restrictions previously, make sure that you are allowed to (a) access ‘iTunes Store’ and (b) make ‘In-App Purchases’.
Lemme know if this solves the problem or not.
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