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[Complaint] Failed to Submit to CS in Game (HELP)

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Post time 2018-4-23 01:11 PM | Show all posts |Read mode

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could any one in this forum solve this problem?
i haven't been able to send any complaints or suggestions to CS for a long time, 2 months maybe.
First, when i want make a suggestion there was no option, blank chat. I had to make it manually with write "suggestion"
After i fill that table form and submit it, there written "Please review the processing result of your previous problem,thanks" "after review you be able to send us feedback forms again"
but i don't see CS reply icon, (is like in picture) i don't know what i have to do. i check all, but nothing.
i've try to make other forms, like complaints bug, but it same reply, so i give up.


if anyone suggests to clear data in MLbb app, i can't do that
i'm tired must repeat game from lvl 1 to lvl 8 to get my account back.
10Q mates, for your attention.


blank option

blank option

after i submit it

after i submit it
Post time 2018-4-23 01:21 PM | Show all posts
Ah, me too!
When I want to suggest something... (again, for a long time after my last one), the system said I must wait till they finish review my last suggestion. I wonder if this is their "way" to not getting bunch of feedback? Or this is really a bug?
Post time 2018-4-23 01:30 PM | Show all posts
To bypass level 8 issue check this thread
https://forum.mobilelegends.com/forum.php?mod=viewthread&tid=55167&extra=page%3D1
And for this particular issue try clearing cache and then try again.
Post time 2018-4-23 01:54 PM | Show all posts
Sonnet replied at 2018-4-23 01:21 PM
Ah, me too!
When I want to suggest something... (again, for a long time after my last one), the syst ...

i like the ways of your thinking.
maybe both, to not getting bunch of feedback and really bug.
Post time 2018-4-23 02:10 PM | Show all posts
I guess the CS were fed up or maybe tired to read new complaints... LOL just kidding!

But yeah, maybe it's a bug or maybe the CS response code was deleted from the previous patches, and haven't fixed yet. Nobody knows what's happening...
 Author| Post time 2018-4-23 02:40 PM | Show all posts
Sonnet replied at 2018-4-23 01:21 PM
Ah, me too!
When I want to suggest something... (again, for a long time after my last one), the syst ...

fufufufu yeah before that happen, i make suggest form twice in same day, maybe because of it, i don't know
 Author| Post time 2018-4-23 02:43 PM | Show all posts
BD007 replied at 2018-4-23 01:30 PM
To bypass level 8 issue check this thread
https://forum.mobilelegends.com/forum.php?mod=viewthread& ...

well, thanks for that video to skip lv 8 to get existing account.
maybe first i try to clear cache and try again. if didnt works i should clear data :""(

Comments

Most welcome. Lemme know if the problem fix or not.  Post time 2018-4-23 02:57 PM
 Author| Post time 2018-4-23 02:44 PM | Show all posts
irezer replied at 2018-4-23 01:54 PM
i like the ways of your thinking.  
maybe both, to not getting bunch of feedba ...

fufufufufu :") really
you get bug in CS when you want complaint a bug
bugception
 Author| Post time 2018-4-23 02:46 PM | Show all posts
queen.kira replied at 2018-4-23 02:10 PM
I guess the CS were fed up or maybe tired to read new complaints... LOL just kidding!  

...

maybe fufufuffu tired see me submit suggestion or complaint.
hm..... so?
Post time 2018-4-23 03:01 PM | Show all posts
Maybe this thing happen today because I also submit some suggestion to CS yesterday and nothing problem at all.
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