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[Payment-Contact Customer Service] Payment Failure

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Post time 2018-4-19 03:12 PM | Show all posts |Read mode

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Hello..
I want to make a report about purchasing Starlight Member.Yesterday I have bought a Starlight via Codashop. But the transaction is failed. The weird thing is, i still charged for RM40. I asked Celcom and they ask me to refer to the dev. I hope u settle this matter. This is my details

ID Number 99855970 (2519)
Description The payment bug or failure
Device type android
Screenshot_20180419-150115.png
Post time 2018-4-19 04:40 PM | Show all posts
Sir/Madam,
I would suggest you to send this to this email;
MobileLegendsGame@gmail.com
And put the title/headline/subject: Payment Issue
Provide your ID,Server Number,IGN and the screenshot of your Payment issue.
I hope this helped you.
Post time 2018-4-20 03:48 AM | Show all posts
Hello,
Please contact the Customers service and they will help you regarding the payment issue


If you dont know how to contact the CS,

Start the game —> when you are in the menu you’ll see left on top next to your ingame name a man with a headset tap on it —> chose the option payment problem —> payment issue feedback form
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