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Post time 2018-2-14 10:44 AM | Show all posts |Read mode

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Good day moderators/ admins,

I'm actually a fairly old member but I haven't really been on the forums since about August last year.  I finally started to get more free time on my hands and wanted to come back to the community here on the forums, however my account seems to have been deleted or something.  I had to create a new email address just so I could login now.

Is there any way I can get a Mod or someone to reactivate my account? I know you still have the details because it still prompts me saying that my old email is already in use.

Look forward to hearing from someone.
Post time 2018-2-14 10:49 AM | Show all posts
Please refer to the image. Clicking on "Forgot Password"
Then key in the email.
There is no need for username.
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 Author| Post time 2018-2-14 10:51 AM | Show all posts
thanks for the quick reply.

However, I've already tried this, I received the link in my email, however when I click it, I am prompted with "that account doesn't exist" or something like that.

I have tried to recover password again but now I'm no longer receiving the key.
 Author| Post time 2018-2-14 11:15 AM | Show all posts
Synology replied at 2018-2-14 10:49 AM
Please refer to the image. Clicking on "Forgot Password"
Then key in the email.
There is no need for ...

Replied
Post time 2018-2-14 11:38 AM | Show all posts
Hi... Can you tell me what was your old account name and email attached to that?
 Author| Post time 2018-2-14 11:53 AM | Show all posts
troy01 replied at 2018-2-14 11:38 AM
Hi... Can you tell me what was your old account name and email attached to that?

Replied via PM
Post time 2018-2-14 02:47 PM | Show all posts
Thanks for the assist guys!

Good to be back!
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