Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] Payment problems?

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Post time 2018-2-14 06:04 AM From mobile phone | Show all posts |Read mode

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I play on a Kindle Fire and downloaded the game through the Amazon Appstore. I made a purchase of diamonds and, being on my amazon tablet, forces me to make purchases through Amazon. My card was charged and I never received my diamonds and the in game customer service chat keeps losing my chat. Are Amazon tablets not supported for purchases?
Post time 2018-2-14 09:09 AM | Show all posts
Hello,

Sorry for the inconvenience.
if you can read the information on the amazon store about purchasing inside MLBB. (I do not have an amazon store so can not see terms of service).
if there is a statement that can make purchases within MLBB, then you have bugs.
sorry again that there are indeed some cases as you experience. please report this issue to customer service available within the game. and also email to MobileLegendsGame@gmail.com

include complete data,
ID, Name, server, screenshot, proof of top up payment.

use english in communication.
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