Cannot Top Up After Changing Phone?

machineru

After changing phone there was a warning that my account danger, then I rebind my account, clear data and cache, but still can't top up...Please fix this bug

troy01

What error did you receive?

What phone are you using? Are you iOS or Android?

Where you able to relogin back to that the same account you have binded from the other phone?

machineru

same android, I can relogin to my old phone, I try to some phone but the result is same
I cant top up, acctually this is old issue

troy01

machineru replied at 2018-1-19 09:55 AM
same android, I can relogin to my old phone, I try to some phone but the result is same
I cant top u ...

Are you using the same Gmail for that? Can you check on your main account if your Gmail account is binded?

machineru

troy01 replied at 2018-1-19 11:22 AM
Are you using the same Gmail for that? Can you check on your main account if your Gmail account is ...

yeah i use same gmail and it is binded, and my account already binded with moonton account

i try rebinded, but still not solve the problem, i try with bluestacks and nox, still not solved

troy01

machineru replied at 2018-1-19 12:07 PM
yeah i use same gmail and it is binded, and my account already binded with moonton account

i try ...

Okay im still confused..

Can you take screenshots?

So lets go over step by step...

Old Phone
Main Account... using main gmail and moonton account...

New phone
Logged in main Gmail... Open ML, switch account to that Gmail account...

is that what you do?

Vymonchyyy

how about your sms center? or have you tried to buy from codashop as an alternative?

ibreakbones

i had the exact same error mmy account was already binded to gmail and moonton email
i suggest you bind it to a facebook account it worked for me i hope it works for u too

machineru

troy01 replied at 2018-1-19 12:10 PM
Okay im still confused..

Can you take screenshots?

in new phone, just switch account with my main gmail

I can top up with old phone, but cant with new phone,

machineru

Vymonchyyy replied at 2018-1-19 01:44 PM
how about your sms center? or have you tried to buy from codashop as an alternative?

coda not available in my country