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[Payment-Contact Customer Service] help please im starlight member

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Post time 2018-1-14 06:40 AM | Show all posts |Read mode

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please admin i have reqest please i got starlight member from 1 day ago and iv got karrie star skin but i want argus star skin can i exchange it with

argus star skin . thanks  

my name : mego

my ID : 28748464
Post time 2018-1-14 07:00 AM From mobile phone | Show all posts
Nope..if u want argus skin, u either go back in time or wait for it to be release on fragment shop
 Author| Post time 2018-1-14 07:05 AM | Show all posts
shr192 replied at 2018-1-14 07:00 AM
Nope..if u want argus skin, u either go back in time or wait for it to be release on fragment shop

no they have to help me i did this in wrong way i make the starlight member this and i payed money cuz
get argus star skin i want to excnage only its fair they take karrie skin and give me argus skin

when i got the star member i didnt focused on the starlight rules and didnt know evry week roles for random hero skin thats all.
Post time 2018-1-14 07:29 AM From mobile phone | Show all posts
well, of course you cant exchange your karrie skin for argus skin..
 Author| Post time 2018-1-14 07:31 AM | Show all posts
Vymonchyyy replied at 2018-1-14 07:29 AM
well, of course you cant exchange your karrie skin for argus skin..

WHYYYYYYYYYYYYYYY?
Post time 2018-1-14 07:41 AM | Show all posts
hallo fbi011,
I apologize, you can't change your starlight member skin (karrie) with argus star skin. Because January is Karrie Starlight Member. If you want argus you can wait the skin on fragment shop.

Thank You
 Author| Post time 2018-1-14 08:25 AM From mobile phone | Show all posts
cerealkiller replied at 2018-1-14 07:41 AM
hallo fbi011,
I apologize, you can't change your starlight member skin (karrie) with argus star skin ...

but iv payed alot of money in this to get argus not karrie i want help dud please idid it wrong way u must belive me if i was knew i will get karrie skin u wasnt charge starlight member and e8 for argus month.
Post time 2018-1-14 10:54 AM | Show all posts
You cannot exchange it even though both of the skin is starlight skin. All the starlight skin only exclusive and buy able for the month of the skin release. Plus Argus starlight skin was on November 2017 and how come you did not notice it? It has been two months. Only now you realized it and there is nothing else you can do to get the skin. You just need to wait until they put the skin into Fragment Shop.
Post time 2018-1-14 12:35 PM From mobile phone | Show all posts
fbi011 replied at 2018-1-14 07:05 AM
no they have to help me i did this in wrong way i make the starlight member this and i payed money ...

Whatever ur reason is, they cant change it..U bought starlight on January so u get Karrie skin..deal with it
Post time 2018-1-14 05:35 PM | Show all posts
Edited by streetsneeze at 2018-1-17 04:38 PM

I don't think they would change it. It's indicated that you would get the month's skin and benefits; you didn't read so it is your fault. Argus' skin is somehow gone for months already.
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