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[Payment-Contact Customer Service] Account in danger cant recharge

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Post time 2017-12-30 05:50 PM From mobile phone | Show all posts |Read mode

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After the latest update, i cant recharge to my 2nd account or other account. The error is , account in danger cant recharge, contact customer support. Funny thing is i connected fb, bided with my 2nd gmail, 2nd vk and 2nd moontoon account. So i binded all 4. The payment i choose via google wallet balance. And i can only recharge my main account. I tried to recharge my friends account also same error. He also binded 4 option fb, vk, moonton, google. So the problem is in the update. In Bangladesh many people cant recharge cause of this odd problem and moonton is loosing the opportunity. So please fix this asap. Thanks. Attached 2 picture for your reference.
Screenshot_2017-12-30-15-49-27-866_com.facebook.orca.png
Screenshot_2017-12-30-15-49-38-628_com.facebook.orca.png
Post time 2017-12-30 06:38 PM | Show all posts
Did this happen after the update? As far as I know you have to use the gmail account that is bound to your account when you recharge. Though, please do contact the customer service and have it discussed there. They'll be able to further help you. Reply here whenever you still need help. I'll gather some info.
 Author| Post time 2017-12-30 06:57 PM From mobile phone | Show all posts
Yes i contacted in game customer service. Need time to reply i guese. Will update here thanks.
Post time 2018-1-1 02:58 AM From mobile phone | Show all posts
Charles replied at 2017-12-30 06:38 PM
Did this happen after the update? As far as I know you have to use the gmail account that is bound t ...

my false change baund.l lost oldgame file.i can receive this files. (57002)  northernstar level 42. i send you picture(sreenshop ).
Screenshot_2017-12-30-12-25-08.png
 Author| Post time 2018-1-2 11:38 PM From mobile phone | Show all posts
I am sick of this problem. Cant recharge to my friends account. He doesn't have credit card.he has all account binded. But every time i try, it keeps saying account in danger.
Post time 2018-1-25 10:20 PM From mobile phone | Show all posts
Because your account is in danger now. You can't recharge .please contack customer secive
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Post time 2018-1-25 10:22 PM From mobile phone | Show all posts
LegitBoss replied at 2018-1-25 10:20 PM
Because your account is in danger now. You can't recharge .please contack customer secive

Because your account is in danger now. You can't recharge .please contact customer secive
141242943_1516869043122.png
Post time 2018-1-25 10:25 PM From mobile phone | Show all posts
LegitBoss replied at 2018-1-25 10:20 PM
Because your account is in danger now. You can't recharge .please contack customer secive

Because your account is in danger now. You can't recharge .please contact customer secive
Post time 2018-3-28 01:07 PM From mobile phone | Show all posts
I have the same issue. My phone was disabled and need to restore it. After the restore all my data have been deleted. No w already restore my original account. It was binded in facebook, moonton and gamecenter but still same error. Please help in fixing this.
Post time 2018-3-30 10:18 PM | Show all posts
Why won't you try sending your problem to the developers? Pretty sure the developers will find a way to preserve the datas from your account.
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